Manager, E-Commerce at alexanderwang llc. | New York, USA | $75K/yr – $85K/yr

alexanderwang llc.

Manager, E-Commerce

New York, USA (On-site)

$75K/yr – $85K/yrManager4+ years expFull time

Posted 7 months ago

Job Summary

Own e-commerce operations for a luxury brand, driving traffic, CRO, and marketplace management.

Own day-to-day e-commerce ops across the site and select marketplaces.
Must-have: 4+ years in e-commerce with luxury or premium brand experience.
Standout: Experience with Salesforce Commerce Cloud or Shopify and analytics tools.

Job Description

Responsibilities

Lead and manage day-to-day operations for the brand’s e-commerce site and select marketplaces, with a focus on traffic generation, conversion optimization, and customer retention.
Oversee merchandising, product uploads, promotions, site configurations, quality assurance, and general website maintenance.
Partner with internal stakeholders and external agencies to execute digital initiatives, including personalization and A/B testing, with a focus on CRO and ROI.
Optimize site merchandising to align with business goals, sales targets, and margin objectives.
Define and maintain the merchandising calendar in coordination with the brand marketing calendar.
Manage marketplace product catalogs, sample coordination, and photo shoot production to meet go-live deadlines.
Analyze site performance data on a weekly, monthly, and seasonal basis; provide actionable insights to improve KPIs.
Collaborate with Merchandising to align on seasonal OTBs and sell-through targets.
Work with brand marketing and digital marketing teams on customer acquisition and retention strategies.
Benchmark and enhance the user experience in collaboration with the omnichannel technology team.

Requirements

Bachelor’s degree or equivalent professional experience.
4+ years of experience in e-commerce; luxury fashion or premium brand experience preferred.
Working knowledge of HTML/CSS a plus.
Experience writing technical specifications and functional requirements.
Familiarity with Salesforce Commerce Cloud, Shopify or similar commerce/CMS platforms; experience with BI tools is a plus.
Strong understanding of e-commerce best practices and customer-centric technologies.
Hands-on experience with third-party platforms such as agencies, SaaS vendors, Google Analytics, Google Tag Manager, Google Search Console, affiliate networks, and email service providers.

Preferred

Working knowledge of HTML/CSS a plus.
Familiarity with Salesforce Commerce Cloud, Shopify or similar commerce/CMS platforms; experience with BI tools is a plus.

alexanderwang llc.

3.1 Glassdoor

Alexander Wang is a global luxury lifestyle brand that challenges the conformity of luxury fashion at the intersection of high and low culture. Since its launch in 2005, the Alexander Wang brand has continued to redefine luxury through sharp design, while simultaneously creating a world that questions everything and embraces reinvention. Born and raised in San Francisco, California, Alexander Wang moved to New York City and launched his eponymous label nearly 20 years ago and has spearheaded the brand’s growth into a global lifestyle brand offering high-quality womenswear, menswear, and accessories. Alexander Wang is available for purchase online at www.alexanderwang.com, at its 49 Alexander Wang stores and at leading retailers around the world across the U.S., Canada China, Japan, Thailand, Singapore, Korea, France, England, and Italy. For more information, visitwww.alexanderwang.com or follow us @alexanderwangny.

Founded in 2005

New York, New York, USA

382 employees (113 in marketing)

www.alexanderwang.com

43% recommend to a friend

100% CEO approval