Manager, Donor Communications

New York City, NY (Hybrid)

$73K/yr – $78K/yrManager1+ years expFull time

Posted 5 weeks ago

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Job Summary

Own donor communications and stewardship execution with end-to-end control of fundraising campaigns, getting stories from impact to audience in multiple channels and keeping data-driven segmentation at the center.

  • Fundraising Campaign Ops: End-to-end multichannel content production and page optimization for giving campaigns.
  • Stewardship & Recognition: Personal letters, events, and donor communications to strengthen ongoing giving.
  • Operations & Data: Manage projects in Asana, calendar planning, and data-driven donor engagement improvements.

Job Description

Responsibilities

  • Fundraising Communications & Engagement Support 50%: Collaborate with the Director of Advancement Communications, in the end-to-end production of multichannel fundraising campaigns, including producing content for email, direct mail, one-pagers, social media, digital aspects, and other communications pieces as needed.
  • Administer, develop content for, optimize, and maintain web pages and giving pages related to fundraising on the Advancement websites.
  • In collaboration with the Director of Adv. Communications, develop strategy around audience segmentation and managing data requirements to optimize fundraising efforts.
  • Partner with the Director and the College’s editorial staff to strategize and create fundraising content and advertisements for Barnard Magazine.
  • Collaborate with other departments and colleagues to collect donor and student impact stories for use in stewardship and giving appeals.
  • Donor Stewardship & Recognition 30%: Author personalized acknowledgment letters, congratulatory and condolence letters, and other bespoke items of correspondence on behalf of the President, VP of Advancement, and other senior staff, as needed.
  • Assist in the planning and execution of stewardship events, including planning programming, selecting speakers, marketing, and outreach to donors and participants, as well as maintaining project timelines and coordinating logistics such as invitations, mailing lists, and seating.
  • Coordinate student thank-you notes and stewardship communications.
  • Assist with coordination and creation of stewardship communications, including donor newsletters and initiatives to complement annual giving campaigns (Giving Day, Calendar Year End, Fiscal Year, etc.) and optimize donor recognition.
  • Produce several high-level stewardship mailings per year, including conceptualizing, sourcing materials, managing vendor relationships, producing mailing lists, managing purchase order submissions, maintaining project timelines, and other special projects as needed, including Presidential stewardship efforts.
  • Operations 20%: Manage and track Advancement Communications projects and approvals, including inputting and recording all incoming requests for the Communications team into Asana.
  • Manage external communications calendar for the Office of Advancement, including collecting information from team members and sending weekly updates to the department about upcoming communications.
  • On an ongoing basis, examine and enhance practices of stewarding and communicating with donors, leveraging constituent data, donor feedback, and CRM software capabilities.
  • Other duties as assigned.

Requirements

  • Strong organizational skills, creativity, and resourcefulness, with the ability to prioritize and execute multiple projects under demanding deadlines
  • Top-quality written and oral communication skills, and analytical ability
  • Strong attention to detail and accuracy, including refined proofreading and editing skills
  • Demonstrated computer skills, particularly with Google tools (Mail, Calendar, Sheets), Microsoft Office (Excel, Word, PowerPoint), and relational databases
  • Ability to work independently and actively and meaningfully engage as a member of a team
  • Ability to demonstrate the highest standards of professionalism and performance as evidenced by collaborative teamwork, initiative, critical thinking, good judgment, consistency of output, timeliness of follow-through
  • Knowledge of and commitment to the values and mission of Barnard College and higher education
  • Knowledge of the principles of fundraising
  • Ability to adhere strictly to rules regarding confidential information
  • Must meet the department’s core values of collaboration, aspiration, transparency, respect, accountability, and trust, and support the principles of diversity, equity, and inclusion
  • Bachelor’s degree or equivalent professional experience
  • Minimum 1 to 3 years of experience in development or a related field

Preferred

  • Experience working in Higher Education preferred, but not necessary
  • Experience with relational fundraising databases. Knowledge of Salesforce a plus.
  • Experience working with digital project management software preferred, but not necessary.
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Barnard College

Since its founding in 1889, Barnard has been a distinguished leader in higher education, offering a rigorous liberal arts foundation to young women whose curiosity, drive, and exuberance set them apart. Ours is a diverse intellectual community in a unique learning environment that provides the best of all worlds: small, intimate classes in a collaborative liberal arts setting dedicated to the advancement of women with the vast resources of Columbia University just steps away—in the heart of vibrant and electric New York City.

New York, New York, USA
1.8K employees (117 in marketing)