Responsibilities

• Manage and develop a team of digital advertising consultants to achieve company metrics including churn rate, budget goals, monthly contact rate, and account performance
• Hire, terminate, and oversee employees while developing training curriculum for Digital Advertising Trainees and the broader team
• Conduct regular one-on-one meetings to ensure continuous feedback and professional growth
• Act as a primary escalation point for high-profile clients and complex account issues
• Oversee budget management and updates on a monthly basis
• Maintain KPI reports to be shared with senior management
• Ensure accurate monthly billing and reconciliation reporting in partnership with the billing team
• Hold Digital Advertising Supervisors accountable for ensuring their teams meet company KPIs on a weekly and monthly basis
• Support OEM digital advertising programs in collaboration with the OEM team
• Train, coach, and mentor digital advertising consultants to deliver outstanding client service and maximize account retention

Requirements

• Bachelor’s degree or equivalent experience
• 7 years’ experience in digital ad operations and programmatic advertising
• 5 years’ experience in management role
• Demonstrated success managing multiple digital advertising clients
• Advanced proficiency with Google Analytics, Google Ads, Bing Ads, and Facebook Ads Manager
• Strong knowledge of Search Engine Marketing (SEM)
• Excellent communication skills with high attention to detail and proven ability to meet deadlines

Preferred

• Automotive industry experience
• Background working in a fast-paced, high-growth environment
• Strong organizational skills with the ability to prioritize changing demands
• Dependable, adaptable, and proactive in solving problems

Benefits

• Medical, dental and vision insurance
• Company matched 401K plan
• Flexible PTO + Sick Leave
• 6 weeks paid Parental Leave
• 8 Paid National Holidays
• Company-paid basic Life Insurance
• Voluntary supplemental Life Insurance
• Voluntary long-term/short-term disability insurance
• Voluntary Pet Insurance
• Optional Healthcare/Dependent Care FSA Account