Manager, Customer Insights - Lowe's Media Network

Mooresville, NC (Unknown)

$101K/yr – $169K/yrSenior Level5+ years expFull time

Posted 22 hrs ago

Job Summary

Lead and coach a global analytics team to deliver client media measurement, insights, and strategic reporting while aligning with sales, account management, and planning priorities.

  • Develop strategic learning agendas and measurement plans
  • Deliver actionable insights and executive-ready storytelling
  • Influence reporting capabilities and future roadmap based on client needs

Job Description

Responsibilities

  • Lead, develop, and coach a team of global analysts responsible for client media measurement, insights, and strategic reporting.
  • Partner closely with Sales, Account Management, and Media Planning teams to prioritize work, allocate resources, and ensure delivery against client expectations and business objectives.
  • Translate client business goals, marketing objectives, and key questions into strategic learning agendas and measurement plans that balance frequency, depth, and business impact.
  • Serve as the senior escalation and consultation point for complex client analyses, recommendations, and strategic narratives.
  • Ensure insights and recommendations are actionable, aligned to client objectives, and grounded in sound analytical methodologies.
  • Drive consistency and excellence in storytelling, data visualization, and executive-level communication across the team.
  • Act as a category expert and trusted advisor, bringing forward relevant business, customer, and category insights to help clients grow their business at Lowe's.
  • Synthesize information from multiple data sources and measurement solutions into clear, strategic recommendations for future investment and optimization.
  • Partner cross-functionally to influence reporting capabilities, measurement offerings, and future roadmap priorities based on client needs and market trends.
  • Represent the Client Insights function in leadership discussions, helping shape the strategic direction of LMN's measurement and insights offerings.

Requirements

  • Bachelor’s degree Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, Applied Quantitative or equivalent years of experience in lieu of education requirement, if applicable
  • 5 Years Experience in insights and analytics
  • 3 Years Experience in retail media or general media analytic
  • 3 Years Experience in analytical, decision-making, and project management
  • 3 Years Experience story-telling with data and to present data stories in a compelling and easy-to-understand way
  • 3 Years Experience A/B testing
  • 3 Years Experience with Microsoft Office tools (e.g. Word, Powerpoint, Excel)
  • 3 Years Experience in working with such tools as Tableau, Power BI, Sequel, or similar tools

Preferred

  • Master’s degree In a related field (e.g. Master's in Market Research, Behavioral Psychology, MBA)
  • Leading teams and proven business impact
  • Experience managing global teams
  • Experience working in a retail environment
  • Working with analytic/research software (e.g. SPSS, Wincross, Sawtooth, SAS, Decipher, Qualtrics, etc.)

Benefits

  • For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowe's Home Improvement

Home Improvement

Miami, Florida, USA
3.1K employees (86 in marketing)

Salaries

Posted range

$101K/yr – $169K/yr

Taken straight from the job posting.

See all Lowe's Home Improvement salaries

Marketing Team

Marketing Team Size
86 (3% of company)
Marketing Roles Posted (Last 30 Days)
6

Headcount Trend

Current headcount: ~3.1K

Recent News

Manager, Customer Insights - Lowe's Media Network

Lowe's Home Improvement · Mooresville, NC · Unknown