Manager, Consumer Insights

Richmond, VA (Unknown)

Salary Not AvailableManager5+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive research and analytics leadership on customer insights at CarMax, turning data into strategic opportunities and guiding cross-functional decisions.

  • Own design and leadership of qualitative and quantitative research initiatives and reporting.
  • Must-have: 5+ years in customer analytics/research and ability to translate data into strategy.
  • Standout: Cross-functional influence, vendor management, and team mentorship.

Job Description

Drive research and analytics leadership on customer insights at CarMax, turning data into strategic opportunities and guiding cross-functional decisions.

  • Own design and leadership of qualitative and quantitative research initiatives and reporting.
  • Must-have: 5+ years in customer analytics/research and ability to translate data into strategy.
  • Standout: Cross-functional influence, vendor management, and team mentorship.
CarMax logo

CarMax

3.7 Glassdoor

We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.

Founded in 1993
Henrico, Virginia, USA
17K employees (646 in marketing)
68% recommend to a friend
71% CEO approval

Traffic Signals

Monthly Visitors
14.7M
Monthly Google Ads Budget
$8.1M
Traffic Source Mix
Search
48.5%
Direct
44%
Referral
5%
Social
0.7%
Paid
1.6%

Headcount Trend

Current headcount: ~17.3K

Marketing Team

Marketing Team Size
322 (2% of company)
Median Career Experience
16 years
Median Tenure
8.3 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$98.2M
Last Raise
$98.2M
Post IPO Equity, 5 years ago

Funding History

  • Jun 2021
    Post IPO Equity • $98.2M

Recent News