Responsibilities

• Serve as the frontline funnel for all CNBC Cures inbound inquiries, applying critical thinking and sound judgment to route opportunities appropriately to editorial, sales, PR, or other internal stakeholders.
• Engage directly with Rare Disease families, patients, and advocates with compassion and professionalism—quickly identifying strong opportunities while respectfully responding to those that are not aligned with Cures’ mission or needs.
• Lead external relationship management for CNBC Cures in close partnership with the communications team, curating a high-quality experience for the Cures community and identifying, cultivating, and empowering ambassadors and champions.
• Represent CNBC Cures at franchise events and select external Rare Disease community gatherings where CNBC’s presence can meaningfully build awareness and deepen relationships.
• Produce and publish daily social content to sustain engagement, grow audience connection, and reinforce Cures’ editorial and mission-driven priorities.
• Measure and track the quality, growth, and impact of the CNBC Cures community, delivering regular reports with actionable insights and recommendations.

Requirements

• Exceptional interpersonal skills, with the ability to engage comfortably and credibly with a wide range of stakeholders—from rare disease pediatric patients and their families to CEOs of multibillion-dollar corporations.
• Strong organizational skills and meticulous attention to detail.
• Demonstrated ability to collaborate effectively within a matrixed organization.
• Ability to write and edit accurately in a high-volume, deadline-driven environment.
• Previous experience or demonstrated interest in social media writing, producing, editing, and cross-platform strategy.
• 5 years experience

Benefits

• Sweat it out -- Free onsite fitness center with state-of-the-art equipment, plus daily group classes
• Eat up -- Gourmet cafeteria with daily specials plus soup and salad bars
• Extras -- Dry cleaning, shoe shining and sneak peeks
• Don’t have a car? We offer free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey City.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.