Manager of Communications and Public Relations - Dunkin’ Joy in Childhood Foundation

Boston, MA (On-site)

$78K/yr – $153K/yrManager5+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the Foundation communication engine end to end, coordinating internal and external programs, PR, and content that drive fundraising and awareness with partners, agencies, and nonprofits.

  • Communications ownership: national and local strategies, annual report, board and employee updates
  • Content and social: website management, social plan, and in-restaurant campaign communications
  • Public relations and partnerships: turnkey PR toolkits, events, and collaboration with local PR agencies

Job Description

  • Communications ownership: In partnership with the team, lead the creation of all internal and external communications including the Foundation’s annual report, quarterly newsletters, as well as Board and employee communications
  • Help establish national and local communications strategies for the Dunkin’ Joy in Childhood Foundation with the support of the Director and national PR agency
  • Support communications strategies for national in-restaurant fundraising activities and campaigns
  • Manage the Foundation website by creating pages, designing layouts, and regularly updating content to ensure current and relevant information
  • Develop social media content plan and oversight of a social media contractor
  • Support in-restaurant campaigns, including drafting comprehensive communications plans, for Dunkin’ Iced Coffee Day, BARK partnership, and the annual month-long icon program. Includes the preparation of internal readiness materials and external communications.
  • Work closely with internal team, Dunkin’ marketing and PR, local agencies, and non-profit partners (hospitals, food banks, etc.) on communication efforts
  • Lead video development and speaking program development for fundraising events
  • Refine existing communication methods and approach with regional field marketing teams and PR agencies
  • Public Relations: Support the Foundation’s national PR strategy by collaborating with the Dunkin’ PR team and coordinating with the Foundation’s PR agency to ensure increased awareness of the Foundation’s mission and activities
  • Liaise with local PR agencies to plan Foundation events and celebrations
  • Create turnkey PR toolkits for local PR agency execution of Foundation marketing programs, fundraisers, Signature Program events and grant celebrations
  • Develop and lead creative communications strategies for the Foundation’s national signature programs and regional grant programs
  • Content Management: Collaborate with team on the creation of quarterly Board meeting presentations and Annual Meeting presentations
  • Assist in the briefing and development process of all Foundation marketing programs, including content for in-store and out-of-store asset development
  • Develop opportunities for seamless integration of the Foundation into the brand marketing calendar
  • Collaborate with the Dunkin’ brand marketing team on the launch and promotion of major national marketing partnerships as well as regional fundraising and community activations
  • Work with the business analytics team to develop strategic plans that drive Dunkin’ goals and the Foundation mission
  • Oversee social media channels, including Facebook, Instagram, and LinkedIn, including strategy and calendar development
  • Requirements: 4 Year Degree Preferred
  • 5+ years of relevant experience strongly preferred
  • Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector
  • Original writing samples required
  • A self-starter with the ability to set priorities, multi-task and remain focused within a rigorous, fast-paced and quickly changing environment
  • Exemplary interpersonal, active listening, creative writing, transcribing, and facilitation skills
  • Adept in navigating and managing complex communication and public relations matters
  • Solid project management skills with the ability to stay on track while working on various simultaneous projects
  • Proven track record of successfully introducing and implementing communication programs for external or internal audiences
  • Working knowledge of social media best practices and ability to set a social media strategy/calendar and pivot as needed
  • Nice to have: Preference is given to candidates who can work from our Canton, MA headquarters.

Inspire

3.5 Glassdoor

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.

Founded in 2018
Atlanta, Georgia, USA
54K employees (351 in marketing)
59% recommend to a friend
66% CEO approval

Traffic Signals

Monthly Visitors
117.4K
Traffic Source Mix
Search
35.5%
Direct
46.8%
Referral
11.6%
Social
5.4%
Paid
0.5%

Headcount Trend

Current headcount: ~53.8K

Marketing Team

Marketing Team Size
269 (1% of company)
Median Career Experience
13.5 years
Median Tenure
2 years