Manager, Communications at Dallas Fort Worth International Airport (DFW) | USA

Dallas Fort Worth International Airport (DFW)

Manager, Communications

USA (On-site)

Salary Not AvailableManager6+ years expFull time

Posted 3 months ago

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Job Summary

Drive DFW Airport’s brand, media relations and crisis comms across internal and external audiences.

Owns development and execution of internal/external communications strategies and brand integrity.
Must-have: Six+ years in corporate communications with strategy and publications oversight.
Standout: Leads crisis planning and 24/7 employee communications support as spokesperson.

Job Description

Responsibilities

Develops and implements internal and external communications strategies to favorably position DFW Airport
Collaborates department-wide to develop and execute communications plans across owned/earned/paid channels
Conceives and develops strategic communications plans outlining goals, audiences, objectives, channels, metrics and timelines
Serves as a brand manager to ensure brand integrity and consistency
Drafts and edits speeches, presentations, news releases, social media content, and internal communications assets
Develops and manages internal and external communications initiatives
Manages and directs outside vendors including budget, deliverables and deadlines
Establishes and maintains relationships with employees, customers, stakeholders, Board members, community partners and media
Performs duties as an Airport spokesperson
Prioritizes and drafts copy and creates creative content, including social media

Requirements

Bachelor’s degree in journalism, marketing, communications or a related field
Six (6) years of experience in journalism, corporate communications, public relations, marketing or related field with responsibility for managing strategic internal and/or external communication, developing communication programs and producing and supervising corporate annual reports and other publications
Any equivalent combination of education and/or experience may be substituted
Possession of a valid Class C driver’s license
Ability to plan, manage and develop corporate brand, image, and public relations programs
Demonstrated track record of conducting proactive communication and marketing programs that employ creativity and use of a variety of platforms, channels and media
Ability to work well under pressure and with shifting priorities

Preferred

Ability to write and speak Spanish
Familiarity with SharePoint as an intranet platform
Experience with national and international media relations
Airline, airport or aviation experience preferred
Previous experience in an integrated marketing/communications department
Graphic design, photography or video skills

Dallas Fort Worth International Airport (DFW)

DFW Airport, the 2022 Airport Service Quality (ASQ) winner for Best Airport that serves over 40 million passengers in North America by Airports Council International (ACI), warmly welcomes more than 72.2 million customers along their journey every year, making DFW one of the most frequently visited superhub airports in the world. DFW Airport customers can choose among 191 domestic and 63 international nonstop destinations worldwide. DFW is elevating the customer experience with modernized facilities and updated amenities, including the construction of Terminal F and the renovation of Terminal C. Centered between its owner cities of Dallas and Fort Worth, Texas, Dallas Fort Worth International Airport also serves as a major economic generator for the North Texas region, producing over $37 billion in economic impact each year by connecting people through business and leisure travel, all while focusing on sustainability and the goal to be carbon net zero by 2030. For more information, visit the DFW website, download the DFW App for iOS and Android devices, or follow DFW on social media.Web - DFWAirport.comMobile App - DFWAirport.com/mobileappFacebook - Facebook.com/DFWAirport Twitter - Twitter.com/DFWAirportInstagram - Instagram.com/DFWAirport

Founded in 1974

Dallas, Texas, USA

2.6K employees (88 in marketing)

www.dfwairport.com