Manager of Communications and Community Engagement

Responsibilities

• Oversee the agency's website, social media platforms, and other communication channels, ensuring content is current, engaging, consistent with agency messaging, and supportive of organizational priorities.
• Oversee the donor and prospect database, ensuring accurate and timely recording of contributions, donor activity, sponsorships, and prospect information; utilize database capabilities to generate reports, mailing lists, and other development-related information.
• Direct the preparation and implementation of agency mailings, newsletters, annual reports, fundraising appeals, and other communications, including the development and maintenance of mailing lists and related materials.
• Oversee systems and processes for recording and tracking cash contributions, pledges, and in-kind gifts, ensuring accurate records, timely acknowledgements, pledge reminders, monthly giving records, and reconciliation of contributions in coordination with Finance.
• Prepare and analyze fundraising, donor, and communications reports, including social media engagement, website traffic, campaign results, and donor trends; evaluate effectiveness and make recommendations to enhance outreach, visibility, donor engagement, and fundraising outcomes.
• Plan and coordinate fundraising initiatives, sponsorship activities, and donor engagement efforts, including contributing to the development and implementation of the Annual Campaign and preparation of the Annual Report.
• Provide support and assist with oversight for agency fundraising events and initiatives, including Fashion Week of Rochester (FWR), the annual spring gala, and program-focused fundraising events.
• Participate in the leadership group planning , organization, and coordination of fundraising events, establishing timelines, priorities, deliverables, and resource needs, while overseeing event registration, ticket sales, auction management, technology, and other operational components.
• Represent the agency at designated fundraising and community events
• Coordinate the preparation and submission of non-governmental grant applications and sponsorship proposals, including monitoring deadlines, tracking requirements, and coordinating supporting information and documentation.

Requirements

• Must have access to a reliable vehicle and possess a valid driver\'s license with a driving record acceptable to the agency\'s insurance carrier.
• Must maintain automobile insurance coverage of at least $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage.
• Bachelor\'s degree in communications, marketing, public relations, business administration, nonprofit management, or a related field, with a minimum of three years of relevant professional experience. An equivalent combination of education and relevant experience will be considered.
• Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Proven experience and expertise with all social media platforms.
• Experience with donor management databases, website content management systems, and digital marketing tools preferred.