Communications Manager

Responsibilities

• As a Communications Manager, you will help accelerate AI adoption across Cisco’s global workforce.
• You will develop and execute scalable programs, learning experiences, and activation strategies that build employee capabilities, drive behavior change, and deliver measurable business impact.
• You will partner with enterprise AI product and UX teams, Learning & Development, global communications, and business units to align efforts.
• Design repeatable activation programs, events, toolkits, workshops, and self-service resources that enable business units and people leaders to drive adoption.
• You will partner with enterprise learning teams to align enablement initiatives with technology capabilities and employee needs, including targeted learning tracks and hands-on experiences.

Requirements

• Bachelor’s degree in Communications, Business, Organizational Development, or related field, or equivalent practical experience.
• 8+ years of professional experience in strategic communications, enterprise program management, or organizational transformation.
• Strong understanding of generative AI, AI agents, and workflow automation, with the ability to translate technical concepts into practical, employee-facing programs.
• Proven track record of independently developing and executing cross-functional programs at an enterprise scale, demonstrating cross-functional team leadership and effective stakeholder engagement.
• Excellent facilitation, problem-solving, and project management skills.

Preferred

• 8+ years of relevant experience within a large, complex organization.
• Experience driving AI adoption or leading large-scale digital transformation efforts.
• Demonstrated success in building repeatable and scalable activation models, such as train-the-trainer frameworks or self-service toolkits.
• Proven ability to measure program success by analyzing employee adoption data and behavioral changes rather than relying solely on participation metrics.

Benefits

• U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees; 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco; Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees; Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations); 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next; Additional paid time away may be requested to deal with critical or emergency issues for family members; Optional 10 paid days per full calendar year to volunteer.