Manager, Client Management

New York City, NY (Remote)

$90K/yr – $105K/yrManager5+ years expFull time

Posted 4 hrs ago

Job Summary

Own the end-to-end execution of multi-channel campaigns for a diverse client base, collaborating with sales and operations, guiding strategy, optimizing performance, and mentoring junior teammates.

  • Own campaign execution and optimization across multiple verticals.
  • Influence strategy with clients and internal teams and drive process improvements.
  • Build relationships and share learnings across the organization.

Job Description

Responsibilities

  • Driving the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams
  • Partnering with sales to understand client objectives, strategies, and goals; providing guidance on best practices based on platform and vertical and anticipating client needs
  • Navigating challenges within the execution process with ease; proving thoughtful solutions for roadblocks encountered on any given project
  • Building new materials for the use of the account management department and beyond; improving processes for more seamless execution of campaigns
  • Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
  • Staying on top of the workflow and completion of tasks in our project management platform
  • Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
  • Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
  • Educating sales and clients on Influential’s core offerings, current industry trends and technologies
  • Developing and fostering strong relationships with clients

Requirements

  • Strong decision-making, organizational, planning, and problem-solving skills with a proven ability to identify and prioritize critical issues
  • Ability to see the campaign execution process on a micro and macro level
  • 5 - 7+ years of experience working in a digital or advertising environment required
  • Strong organizational skills with the ability to handle multiple clients and priorities with discretion
  • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
  • Comfortable working in a startup environment, creating organization and processes where none may already exist
  • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, YouTube)
  • Up to date on the latest trends and innovations in the social realm
  • Bachelor’s degree or equivalent experience
  • Passion for social media

Preferred

  • Experience at an agency, marketing-tech or media start-up
  • Background in influencer marketing

Benefits

  • medical coverage
  • dental
  • vision
  • disability
  • 401K
  • parential and family care leave
  • family forming assistance
  • tuition reimbursement
  • flexible time off
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Publicis Media

Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI (inclusive of Picture Motion and RDL Worldwide); and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40]), Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide.

London, England, United Kingdom
11K employees (3,008 in marketing)

Salaries

Posted range

$90K/yr – $105K/yr

Taken straight from the job posting.

See all Publicis Media salaries

Traffic Signals

Monthly Visitors
526.1K
Traffic Source Mix
Search
33.4%
Direct
38.4%
Referral
11.8%
Social
15.8%
Paid
0.4%

Headcount Trend

Current headcount: ~10.8K
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Manager, Client Management

Publicis Media · New York City, NY · Remote