Responsibilities

• Lead day-to-day account management as the primary point of contact for integrated client programs across experiential, podcast, and digital campaigns – partnering with internal teams, agency stakeholders, and clients.
• Manage end-to-end program execution from kickoff through launch, ensuring timelines, deliverables, approvals, and activation plans are executed seamlessly.
• Coordinate cross-functional teams across sales, production, marketing, creative, legal, research, and external partners to drive alignment and successful program delivery.
• Apply strong critical thinking and problem-solving skills to navigate evolving priorities, operational challenges, and client needs in a fast-paced environment.
• Maintain clear and consistent communication across stakeholders to ensure visibility into program status, milestones, risks, and next steps throughout the campaign lifecycle.
• Support the development and execution of integrated activation plans across experiential, podcast, social, digital, and influencer channels.
• Partner with internal teams and external vendors to manage program logistics, workflows, and executional details while maintaining a high standard of quality and client service.
• Proactively identify risks, troubleshoot issues, and escalate challenges when necessary to ensure programs remain on track and aligned with client objectives.
• Build strong collaborative relationships across departments and contribute to a solutions-oriented team culture focused on delivering best-in-class client experiences.
• Develop client-facing materials including timelines, status updates, recaps, presentations, and execution documents.