Responsibilities

• Manage Brand Experience Across Events & Experiences
• Partner with Experience, Member Care, Sales & Events teams to execute the physical representation of our brands across Member events, Once-in-a-Lifetime Journeys, VIP experiences, hosted dinners, partner activations, trade shows, and corporate events.
• Oversee the procurement and presentation of branded signage, welcome materials, gifts, printed collateral, merchandise, and experience touchpoints that create a consistent and elevated brand presence across every activation.
• Lead Gifting & Recognition
• Manage the sourcing, procurement, inventory, and fulfillment of gifting across The Exclusive Collective.
• Support welcome gifts, Member milestones, holidays, VIP recognition, referral programs, employee gifting, sales initiatives, and curated travel experiences—ensuring every item reflects the quality and positioning of our brands.
• Continuously identify new products, artisan makers, and premium vendors that elevate the Member experience.
• Manage Merchandise & Brand Stores
• Oversee branded merchandise across all three brands, including product sourcing, inventory management, forecasting, fulfillment, and vendor relationships.
• Manage our online brand stores to ensure products are thoughtfully curated, operationally efficient, and reflective of each brand's identity.

Requirements

• 5+ years of experience in brand marketing, experiential marketing, luxury hospitality, merchandising, events, retail, or a related field.
• Experience managing branded merchandise, gifting programs, experiential activations, or physical brand operations.
• Strong sourcing, vendor management, and budget ownership experience.
• Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously.
• A refined eye for quality, presentation, and detail.
• Experience managing inventory, fulfillment, and online merchandise stores (Shopify or similar platforms preferred).
• A collaborative mindset and the ability to work effectively across Marketing, Hospitality, Operations, Events, and external partners.
• Passion for luxury brands, travel, hospitality, and creating memorable experiences through thoughtful execution.

Preferred

• Experience with Shopify or similar platforms (preferred)
• Collaborative mindset and the ability to work effectively across Marketing, Hospitality, Operations, Events, and external partners (inferred from role)