Agency
TBWA
Job Function
Account Management and Growth
Job Subfunction
Account Management
Job Description
WHAT WE NEED FROM EVERYONE:
Live our values & do the brave thing.
Our Values: Good Enough is Not Enough. Grab an Oar. Be More Human. Play Like a Pirate. Doing the brave thing is about courage.
It’s about never being a spectator. Speaking up with clarity and conviction and kindness. Not hedging our points-of-view with clients or each other. Saying what we think when it’s in the best interest of the idea or the people, even if it’s uncomfortable. Being willing to take smart risks. Making tough decisions without agonizing. And, being transparent and vulnerable in search of the best. This is the expectation for all of us. In turn, we commit to perpetuating a culture where bravery is rewarded and support is always within reach.
What We Need From You
Facilitate efficient workflow and operations within the Brand Management team while providing strategic support to further client relationships.
What You Will Be Doing
IDEA DEVELOPMENT

• Ability to lead internal creative discussions from briefing to feedback to providing POV to clients
• Viewed by creative leads as someone who is a vocal advocate for the work both internally and externally
  

CLIENT RELATIONSHIP

• Maintain a strong relationship with mid-level to senior clients
• Be a conversation leader and have the ability to share strategic and creative POV independently of your manager
• Guide client feedback to get to the root of the issue and protect the creative, versus accepting and reacting to executional requests
• Research client’s quarterly reports/filings to help find insights for the agency’s strategic POV
  

INTERNAL RELATIONSHIPS/PEOPLE DEVELOPMENT

• Supports Director and/or Group Director
• Collaborate with strategy to lead strategic development and momentum on their projects
• Mentor and oversee both brand executives and brand coordinators to help in their development and guidance
  

BUSINESS/INDUSTRY KNOWLEDGE

• Learn SOW and fee development in support of brand leads
• Builds understanding of account profitability (margins, OOS, FTE Allocation, Burn, etc)
• Lead production/execution of 360 campaign elements including but not limited to: TV, Digital Video, Video Content, Radio, Outdoor, Print, Social, Stunts/Experiential/Activations
  

Communication Skills

• Connect the dots within and across the initiatives you are leading
• Easily troubleshoot and be solution-oriented
  

Managerial Skills

• Own integration across the agency as well as IAT partners
• Create POV and "defend work with clients"
• Maintain client trust and lead business knowledge and strategic POV
  

BUSINESS RESULTS

• Understand agency profitability and staffing issues
• Proactively look for opportunities to grow the business/organic growth opportunities
• Monitor and understand the impact of the work on client’s KPIs
  

Qualifications

• 6+ years of relevant industry experience
• Critical experience in account management overseeing business.
• Solutions-oriented approach mindset with a sharp, strategic marketing instinct.
• Junior/mid-level account team management experience.
• Thorough technical production experience through 360 activations, including films and social/digital.
• Proven ability to build strong client relationships. Los Angeles: $100,000-$130,000
  

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice
For US Job Seekers
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
, Los Angeles: $100,000-$130,000