Management Analyst – Strategic Communications

Responsibilities

• Provides expertise and guidance on leading strategic communications efforts, identifying stakeholders, avenues, and methods for communications, and analyzing communications gaps, along with benchmarking of other federal agency portfolios.
• Creates, in partnership with subject matter experts to include senior leadership, regular and recurring messaging and materials for employees and external partners to include public facing materials.
• Maintaining content and materials on the intranet site promoting organizational successes, opportunities, and new/updated guidance for the appropriate audience; to include routine review of content.
• Creates and publishes the quarterly newsletter for posting on the SharePoint page.
• Supports strategic communications initiatives as required.
• Drafts talking points, leadership remarks and comments for various engagements, meetings, and events.
• Responsible for reviewing and maintaining content on the public facing cbp.gov site.
• Facilitate sessions with stakeholders to understand and enhance business processes, producing documentation of process requirements and details.
• Deliver schedule management and milestone tracking for various customer projects utilizing strong problem-solving and analytical skills.
• Apply oral and written communication expertise to develop project deliverables, including analysis plans, written reports, briefing slides, and discussions with clients and stakeholders.

Requirements

• Ability to obtain and maintain a DHS CBP Tier 5 Background Investigation (BI)
• Bachelor’s degree in business, communications, or related field
• 5+ years of experience supporting the federal government as a consultant or contractor and experience supporting the messaging of complex business functions or programs.
• Strong writing and editing skills.
• Exceptional communication and collaboration skills.
• Experience using Microsoft tools and applications, including Excel, PowerPoint, SharePoint and other Microsoft Office Suite and relevant software.

Benefits

• 401(k)
• 401(k) contribution
• Dental insurance
• Medical insurance
• Life & Disability insurance
• Flexible spending account
• Flexible schedule
• Professional development
• Work-life balance