Associate Director of Development and Communications

Responsibilities

• Develop the annual fundraising plan with the Executive Director, Deputy Director, and Board. Set goals and a calendar across grants, individual giving, corporate support, campaigns, events, planned giving, and in-kind contributions, aligned with ATC’s budget, program priorities, and capacity.
• Independently manage day-to-day fundraising and a balanced prospect pipeline. Build lasting donor and funder relationships, assess opportunities for mission fit and staff capacity, and adjust outreach as results change.
• Lead the grant process from prospecting, proposals, and financial attachments to submissions, reports, and funder stewardship. Coordinate with program and finance staff so commitments are realistic and reports are accurate and timely.
• Plan and evaluate campaigns across email, web, social media, and other channels. Set each campaign’s audience, purpose, ask, schedule, and follow-up. Share ATC’s work with care and respect for the dignity and agency of the young people we serve.
• Coordinate donor and funder engagement, events, sponsorships, corporate partnerships, and partner asks. Prepare the Executive Director, Deputy Director, and Board for key conversations, and keep them informed about progress, results, opportunities, and risks.
• Track fundraising revenue with finance and operations staff, compare it with the budget and forecast, and flag material changes or risks. Elevate decisions that need leadership direction.
• Independently lead ATC’s annual and quarterly communications strategy. Set audience goals, messages, campaigns, channels, and an editorial calendar aligned with program and fundraising priorities and staff capacity. Track the changing political context and adapt plans to emerging opportunities and risks.
• Steward ATC’s public voice and brand across channels . Develop clear, consistent messaging about our services, values, program frameworks, and the issues affecting young people experiencing homelessness.
• Own ATC’s brand strategy and external messaging across all channels; develop and oversee the editorial calendar; and design campaign content across email, web, social media, newsletters, reports, etc.
• Partner with program and organizational leaders to incorporate a narrative power lens for program and policy work and provide coaching and training to help the team communicate in ways that reflect ATC’s values and shared messages.

Requirements

• At least seven years with increasing responsibility for fundraising and development.
• Demonstrated success cultivating and securing individual major gifts of approximately $5,000 or more and institutional grants of approximately $50,000 or more; able to shape and present funding requests for different audiences and describe their role in securing results.
• Ability to build and manage multi-year fundraising plans and budgets, manage a varied funding pipeline, forecast revenue, assess mission fit and capacity, and adapt based on results.
• Experience planning and creating communications across email, web, social media, newsletters, fundraising campaigns, and partner channels; able to tailor content and calls to action to different audiences.
• Strong writing and relationship-building skills. Can develop proposals, appeals, and digital campaigns; explain ATC’s work and relevant issues clearly.
• Experience creating or improving fundraising systems and procedures. Familiarity Givebutter Plus CRM including records, segmentation, automated workflows, and report generation.
• Strong project management and critical thinking skills; able to manage work independently, meet deadlines, and coordinate across fundraising, communications, and program priorities.
• Experience building and maintaining editorial calendars that coordinate content, approvals, and publication with ATC’s program and fundraising priorities, while adapting to urgent needs.
• Builds trusting relationships across differences; listens and collaborates with young people, colleagues, donors, funders, volunteers, media, and partners with care.
• Commitment to racial, economic, gender, and LGBTQ+ justice; youth self-determination; harm reduction; and non-carceral, relationship-based support. Will apply Community Centric Fundraising principles to all fundraising and communications work.

Preferred

• Work or lived experience with young people experiencing homelessness, housing justice, youth development, or direct service.
• Experience supervising interns and working with staff and Board members to advance fundraising goals
• Experience with community-led fundraising, donor organizing, peer-to-peer or collective giving.
• Work Environment & Hiring Details The role may require occasional evening or weekend availability for planned events. At The Crossroads is intent on building a team that represents the community we serve. Our core values lead us to seek a broad range of perspectives and backgrounds to achieve our mission and to maintain an inclusive environment where all staff are valued and respected. We are seeking candidates with lived experiences and backgrounds who would add to the diversity of our team. We are committed to employment practices that ensure that employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other factor that is not related to the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider applicants with arrest and conviction records. At The Crossroads is an Equal Opportunity Employer.