Responsibilities

• Collaborate with hospice liaisons to gather patient clinical information and support appropriate hospice admissions.
• Conduct initial informational conversations with patients and families, explain hospice services, and help obtain required consents when appropriate.
• Support referral-source relationships with hospitals, facilities, physician offices, senior living communities, and other community partners.
• Help identify key accounts and communicate market feedback, opportunities, barriers, and competitive intelligence to sales and regional leadership.
• Maintain accurate, timely documentation of outreach, referral activity, patient/family conversations, and related marketing reports.
• Represent the hospice program professionally in the field, with a focus on service, responsiveness, and clinical credibility.

Requirements

• Current, unencumbered license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN).
• Minimum of 1 year of direct hospice experience required; 2-3 years of hospice experience preferred.
• Strong hospice clinical knowledge and ability to explain hospice services clearly to patients, families, and referral sources.
• Professional communication skills, follow-through, and comfort working in a field-based, relationship-driven role.
• Valid driver's license, reliable transportation, and automobile insurance that meets state and organizational requirements.

Preferred

• Prior customer service, liaison, marketing, admissions, or sales experience strongly preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development