Lifecycle & Social Content Lead

Stamford, CT (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive lifecycle messaging and content across channels to grow adoption, engagement, and pipeline.

  • Own lifecycle messaging across funnel from lead gen to retention.
  • Must-have: 5-6 years in lifecycle, content, or growth marketing.
  • Standout: LinkedIn-focused social content, editorial calendar ownership, and cross-functional collaboration.

Job Description

Responsibilities

  • Own lifecycle messaging and content across the entire marketing funnel, including lead generation, lead nurture, onboarding, engagement, and retention
  • Develop and support lifecycle marketing campaigns through content creation and messaging that drive adoption, retention, and conversion
  • Serve as the primary writer and message owner across all marketing and communication channels, ensuring clarity, consistency and impact.
  • Own full content creation across channels, including:
  • Social media (with a strong focus on LinkedIn)
  • Email campaigns and nurture sequences
  • Blog content and thought leadership
  • Sales collateral and enablement materials (including PPT)
  • Translate campaign briefs into clear, compelling messaging tailored to specific audience segments (brokers, employers, members)
  • Own and manage the editorial calendar, publishing cadence, and campaign content timelines
  • Own and execute social media content strategy (with a focus on LinkedIn) aligned to broader campaign and growth priorities
  • Monitor social engagement, comments, and audience sentiment to inform content and strategy
  • Review campaign performance with marketing team (open rates, CTR, engagement) and adjust messaging to continuously optimize performance

Requirements

  • 5-6 years of experience in lifecycle marketing, content marketing, or growth marketing
  • Strong writing and storytelling skills with the ability to translate complex topics into clear, engaging messaging
  • Experience building and executing social media strategies, particularly on LinkedIn
  • Proven ability to manage content calendars and publish across multiple channels
  • Ability to work cross-functionally and manage multiple priorities in a fast-paced environment
  • Comfortable executing on strategic initiatives

Preferred

  • Experience in healthcare, benefits, HR tech, or B2B environments preferred

Benefits

  • supportive health care, unlimited PTO, and generous parental leave
  • TouchCare is made up of a fun, supportive team that respects each other
  • Professional Growth: Gain exposure to diverse accounting functions and portfolio company management
  • Collaborative Environment: Work closely with a supportive team that values your contribution
  • Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office
TouchCare logo

TouchCare

4.2 Glassdoor

TouchCare is a healthcare concierge service. In short, we take care of all the nonsense that you don't like dealing with - billing mistakes, remaining on hold, coordinating with providers.Health insurance and our healthcare system are confusing, and everyone has a horror story. Our service provides every individual with a personal assistant whose job it is to make your life easier and save you money.TouchCare. A healthier understanding of healthcare.

Founded in 2013
Stamford, Connecticut, USA
46 employees (2 in marketing)
76% recommend to a friend
60% CEO approval

Traffic Signals

Monthly Visitors
9.5K
Traffic Source Mix
Search
27.6%
Direct
61.5%
Referral
6.3%
Social
2.9%
Paid
1.6%

Headcount Trend

Current headcount: ~46

Marketing Team

Marketing Team Size
1 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$15.4M
Last Raise
$1.5M
Series Unknown, 8 years ago

Funding History

  • Dec 2017
    Series Unknown • $1.5M
  • Apr 2016
    Series A • $4.6M
  • Jun 2015
    Series A • $6.5M