Responsibilities

• Cross-Functional Campaign Support
• Coordinate the operational logistics around campaign launches — approvals, QA checklists, data validation — without owning creative strategy or campaign timelines (that stays with the lifecycle marketing strategists/managers)
• Act as the point person other teams go to when they need something from lifecycle marketing (data, reporting, compliance status), keeping the core team focused on strategy and execution
• Reporting & Stakeholder Requests
• Own the intake and triage process for reporting and campaign requests from internal stakeholders (leadership, sales, product, finance)
• Build and maintain recurring reporting workflows so standard requests are self-serve or fast to fulfill
• Partner with Analytics/BI to ensure lifecycle marketing metrics are accurate, consistently defined, and audit-ready
• Translate raw campaign data into clear, decision-ready summaries for non-marketing stakeholders
• Keep stakeholders informed on campaign status and launch timing, providing clear, proactive updates so teams downstream (sales, CX, product, etc)
• ESP & Data Management

Requirements

• 3-5 years in marketing operations, lifecycle/CRM marketing, or a similar hybrid marketing + data/compliance role
• Hands-on experience with at least one major ESP (Braze, Customer.io, Iterable, Salesforce Marketing Cloud, etc.)
• Comfort working directly with Legal/Compliance stakeholders and translating legal requirements into marketing-team practice
• Strong data literacy — comfortable in spreadsheets, SQL a plus, and confident building/maintaining reporting dashboards
• Excellent organizational instincts, eagerly applied to marketing operations and governance
• Clear, low-ego communicator who can manage multiple stakeholder requests without dropping details

Benefits

• Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with:
• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP).
• Equity - This position is eligible for equity compensation.
• Training and Career Growth - Training and internal career growth opportunities.
• Flexible Time Off - You know when and how you should recharge.
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers.
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees.