LG Home Theater Specialist

Thousand Oaks, CA (Unknown)

$16/hr – $20/hrEntry Level1+ years expPart time

Posted 2 months ago

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Job Summary

Build customer education and product-knowledge leadership for LG home theater solutions, translating complex technology into simple value and ensuring the team can assist customers with confidence.

  • Own the customer-education journey for LG home theater products, keeping up with new tech and store readiness.
  • Collaborate with sales to share expertise and ensure the team can demonstrate and sell LG products effectively.
  • Educate teammates and provide vendor-backed feedback to improve product knowledge and in-store engagement.

Job Description

Responsibilities

  • As an LG Home Theater Expert, you’ll work in one of our retail stores to promote, demonstrate and sell home theater products with an emphasis on the LG brand.
  • First, we’ll give you all the training you need to be an expert.
  • Once you’re trained, you’ll explain complex technology in simple terms to help customers understand each product’s unique value.
  • You’ll also work closely with sales associates as you share your knowledge about LG products and ensure the team is ready to assist customers with the brand.
  • Maintain a high level of product knowledge about new home theater technology
  • Ensure the department remains organized and ready to serve customers
  • Educate other team members about LG home theater products
  • Provide feedback on products and customer engagement through calls and in person meetings with vendor partners and market teams

Requirements

  • Must be at least 18 years old
  • 1 year of experience in sales, customer service or related field
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule, including holidays, nights and weekends
  • 1 year of experience working with consumer electronics

Preferred

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions

Benefits

  • We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
  • Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
  • Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
  • Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
  • For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
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Best Buy

3.6 Glassdoor

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more. We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next. We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last. If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.

Founded in 1966
Richfield, Minnesota, US
73K employees (3,120 in marketing)
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