Responsibilities

• Work with Property Manager keeping vacancies low by striving to keep vacant unit turn-around times to a minimum.
• Help coordinating housing move-ins, move-outs and the eligibility verification process of housing applicants.
• Work as liaison with vendors for office equipment, as necessary.
• Provide support to the Section 8 Coordinator.
• Ensure all data entered into the housing database is correct and that information contained is complete and regularly updated.
• Complete lease forms or agreements and collect rental deposits.
• Develop a thorough knowledge of lease terms, community policies, rental rates, restrictions and locations of each property to show units to prospective residents.
• Develop full knowledge of housing programs to answer phone calls from the public and questions from walk-in customers requesting housing information.
• Report to the Property Manger any unusual or extraordinary circumstances regarding the property or residents.
• Courteous and efficient handling of resident’s requests and complaints.

Requirements

• Knowledge of office equipment including copiers, personal computers, etc.
• Ability to use Yardi, Microsoft Word and Excel software programs
• Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Mansfield Housing Authority, the State and HUD.
• Ability to plan, organize, and develop a wide variety of operational and management procedures.
• Ability to present ideas in a clear and concise manner, both orally and in writing.
• Ability to calculate figures and amounts such as interest, prorations and percentage
• Ability to problem solve and use general information to determine answers to specific questions.
• Ability to work with the general public.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance