Responsibilities

• The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.
• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure the apartment is ready for the resident to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.

Requirements

• 2+ years of sales and/or customer relations experience
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail
• Working knowledge of Yardi Voyager Property Management software
• Passion for providing exceptional customer service.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.

Preferred

• Low-income housing and tax credit experience is highly desired.
• Bilingual (English & Spanish) highly desired.

Benefits

• Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching
• Diversity & Inclusion – Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
• Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (DEI) are at the very core of Avanath's operating and investment philosophy.
• We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
• Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
• Respectful communication and cooperation between all employees.