Responsibilities

• Customer Service & Sales
• At all times, regardless, provides A+ customer service.
• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and available "market ready", communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.

Requirements

• Passion for providing exceptional customer service.
• 2+ year of sales and/or customer relations' experience
• Low Income Housing & Tax Credit experience highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge, Windows (Word, Excel,) internet and e-mail
• Working knowledge of Yardi Voyager Property Management software

Benefits

• health, dental & vision
• 401(k)
• personal time off
• paid holidays and more!