Responsibilities

• The leasing professional is responsible for maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the community.
• The leasing professional should have very high energy and passion to make a difference in the lives of our future and current residents.
• Our team members strive to provide the best customer service experience to all clients and customers.

Requirements

• Communicate effectively and courteously with residents, associates, management, and guests.
• Greet visitors and present the features and benefits of the apartment community in a professional manner.
• Electronically distribute and follow-up on renewal notices to current residents.
• Maintain an accurate and updated inventory of apartments available to rent in the property management software system.
• Assist with maintenance service requests with appropriate documentation and follow up daily to ensure resident satisfaction.
• Maintain marketing initiatives to connect and engage residents; post announcements, photos, updates, and event information.
• Ability to create Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.
• 1+ years’ in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.