Responsibilities

• Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
• Complete lease form or agreement and collect rental deposit
• Market the property effectively by answering questions, conducting tours, and promoting community amenities
• Have a thorough knowledge of lease terms, specifications and all community policies
• Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency
• Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
• Develop and maintain an on-going resident retention program under direction of Property Manager
• Maintain all resident and property files
• Courteous and efficient handling of resident requests and complaints
• Maintain a professional appearance and attitude at all times

Requirements

• 1+ years tax credit experience
• Property leasing, sales and/or customer experience
• HUD rules and regulations, as well as policies and procedures of low-income housing programs
• Excellent follow up skills via email and phone
• Experience with Microsoft Office Suite including Word and Excel

Preferred

• Onesite experience a plus

Benefits

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
• If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.