Lead Marketing Communication Consultant

Richardson, TX (Hybrid)

$62K/yr – $136K/yrSenior Level7+ years expFull time

Posted 3 weeks ago

Job Summary

Own and execute strategic member communications for a major client account, crafting audience-focused messages across email, web, benefit materials, and enrollment resources while coordinating with internal teams and client stakeholders.

  • Lead cross-channel content development across email, website, and education materials
  • Collaborate with internal teams and client stakeholders to deliver accurate, timely communications

Job Description

Responsibilities

  • The Lead Marketing Communications Consultant is responsible for developing, writing, and executing communications that support one of HCSC's largest and most visible client accounts, serving more than 500,000 members.
  • This Consultant will create engaging, audience-focused content that helps members and benefit administrators understand and maximize their healthcare and wellness benefits.
  • You'll work across multiple communication channels, including email campaigns, website content, benefit education materials, digital and print communications, newsletters, presentations, and enrollment resources.
  • This position is highly collaborative, partnering with internal marketing, digital, and business teams, as well as client stakeholders, to deliver timely, accurate, and impactful communications.
  • Success in this role requires exceptional writing and editing skills, strong project management capabilities, attention to detail, and the ability to translate complex information into clear, engaging content that drives member understanding and action.

Requirements

  • Bachelor Degree and 7 years experience in communications environment OR 11 years marketing, journalism or communications experience.
  • Knowledge of design, layout, and print production.
  • Project management skills.
  • Writing and verbal communications and editing skills.
  • Independent, self-starter, ability to handle multiple projects simultaneously.

Preferred

  • Bachelor Degree in Journalism or Communications.

Benefits

  • From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.
Health Care Service Corporation logo

Health Care Service Corporation

3.9 Glassdoor

Health Care Service Corporation serves nearly 23 million people across the United States through its portfolio of health benefit solutions.HCSC provides health coverage options for employers large and small, individuals and families, and Medicare and Medicaid plans. HCSC also offers related health care products and services such as pharmacy solutions, life and dental insurance, and health data technology. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross Blue Shield Association.For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry.As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible.Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.Image(s) may have been created or enhanced using artificial intelligence tools.

Founded in 1936
Chicago, Illinois, USA
21K employees (679 in marketing)
73% recommend to a friend
76% CEO approval

Salaries

Posted range

$62K/yr – $136K/yr

Taken straight from the job posting.

See all Health Care Service Corporation salaries

Traffic Signals

Monthly Visitors
95.6K
Monthly Google Ads Budget
$2.3M
Traffic Source Mix
Search
25.5%
Direct
52.6%
Referral
15.3%
Social
5.8%
Paid
0.8%

Headcount Trend

Current headcount: ~20.8K

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Lead Marketing Communication Consultant

Health Care Service Corporation · Richardson, TX · Hybrid