Lead Account Coordinator

Manchester, NH (On-site)

Salary Not AvailableFull time

Posted 3 months ago

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Job Description

Job DetailsJob Location: Mail Data, Inc. - Manchester, NH 03102Position Type: Full TimeEducation Level: NoneTravel Percentage: NoneJob Shift: DayJob Category: Customer ServiceLead Account Coordinator Location: Manchester, NH (On-site) Employment Type: Full-Time About the Company Mail Data Inc. Mailing Services specializes in comprehensive direct mailing solutions, including data processing, list maintenance, resident mailing lists, addressing, inserting, and postal logistics. With advanced data management and production technologies, we deliver efficient, cost-effective mailing services tailored to client needs. Our experienced team and modern facilities ensure optimized postal rates and timely delivery for every campaign. ________________________________________ Role Overview The Lead Account Representative plays a key role in overseeing job creation and workflow management for direct mail campaigns. This position ensures the accurate and efficient processing of projects by coordinating with internal teams, translating client requirements into actionable specifications, and maintaining high standards of quality and compliance. ________________________________________ Key Responsibilities •    Oversee job setup, workflow coordination, and production timelines  •    Interpret client instructions and translate them for data processing and production teams  •    Develop detailed job specifications for direct mail campaigns  •    Coordinate with Sales and Customer Service (CSR) teams as needed  •    Monitor project progress to ensure deadlines and quality standards are met  •    Perform quality assurance checks to ensure accuracy and efficiency  •    Ensure compliance with postal regulations and mailing standards  •    Monitor, and support a small team of job account representative ________________________________________   QualificationsQualifications Prior experience in direct mail or related industries is a plus (not required) Strong project management and workflow coordination skills Ability to analyze client requirements and create detailed job specifications High attention to detail with strong quality assurance capabilities Excellent written and verbal communication skills Strong organizational skills and ability to multitask Proficiency in Microsoft Office Physical Requirements: Prolonged periods sitting at a desk and computer screen time. Fine motor skills for keyboarding, manipulating documentation. Must be able to distinguish colors and shades. Must be able to occasionally lift up to 15 pounds at a time.
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Spectrum Marketing Companies

Spectrum Marketing Companies is a nationally recognized direct marketing company with a over 34 year history of driving superior results for clients. Located in Manchester New Hampshire, Spectrum works with over 4,500 clients with over 70% of business conducted outside of its local market. Client segments include; retail, non-profit, education, health & fitness, furniture, political, healthcare, automotive, powersports, hardware, entertainment, dental & orthodontic, and home services. Franchises, buying groups and chain stores are also a key area of strategic focus. The company differentiates itself by delivering direct mail centric solutions wrapped in digital technologies that provide enhanced campaign performance, tracking and attribution. Direct mail as an industry has experienced a resurgence in recent years to the point that the DMA (Data & Marketing Associations) has stated its response levels are at, “the highest in recorded history”. These strategies are further supported with additional services that offer coordinated point-of-purchase materials, signage and printed collateral that deliver a complete omni-channel marketing experience for its clients and the consumers they engage with. Spectrum believes in being data-driven in all aspects of its approach including; its planning methodologies, campaign execution and post campaign analysis. Our focus is on RESULTS and delivering our clients cost-effective marketing solutions that offer superior performance that can be constantly evolved over time based on the tools we deploy in our process.Spectrum’s mission is to provide our clients with a superior return on investment for every marketing dollar spent.

Founded in 1991
Manchester, New Hampshire, USA
127 employees (40 in marketing)