Responsibilities

• Coordinate the end-to-end execution of social media campaigns across multiple client accounts, keeping timelines, assets, and stakeholders aligned
• Serve as the internal point of contact between team members
• Build and maintain content calendars, campaign trackers, and task management
• Support the development of client-facing presentations, briefs, and performance reports
• Oversee junior coordinators and freelancers, delegating tasks and reviewing work for quality and consistency
• Monitor social media trends, platform updates, and competitor activity to inform client strategies
• Assist in onboarding new clients, gathering brand assets, and setting up internal workflows
• Flag bottlenecks and process gaps proactively, recommending improvements to keep the team running efficiently

Requirements

• 3–5 years of experience in social media marketing or a related field, with a proven track record of managing client accounts.
• Expertise in social media platforms (Instagram, Facebook, Pinterest, Linkedin, Youtube, etc.) and scheduling tools like Later, HeyOrca, or Sprout
• Strong understanding of analytics tools such as Meta Business Suite, Google Analytics, and third-party reporting tools.
• Exceptional project management and organizational skills, with the ability to balance multiple clients and deadlines.
• Excellent written and verbal communication skills.
• A collaborative, problem-solving mindset with the ability to work both independently and as part of a team.
• Strong business acumen and ability to translate social media trends and concepts for an executive audience.
• Exceptional “people skills” — you exhibit poise and empathy when dealing with others in stressful situations, and when giving constructive feedback.
• Detail-oriented. You spot typos and other mistakes even when you’re not looking for them.
• Ability to handle tight timelines and multiple last-minute changes or revisions with patience and grace.

Preferred

• Experience mentoring or supervising junior team members
• Familiarity with basic design tools (Canva, Adobe Creative Suite)
• Exposure to paid social or influencer campaign coordination
• Passion for the wine, food, and tourism industries

Benefits

• Paid National Holidays
• Paid Sick Leave
• Unlimited PTO: employee is required to take a minimum of 14 days off a year, must avoid abusing the policy by taking time off that negatively impacts your job or the company, must submit vacation requests at least two weeks in advance, must plan to delegate, postpone or otherwise manage projects that will be affected by your time off. Travel dates between September - November may be limited.
• Employees are also paid for any agency closures in which they would normally have been scheduled to work. In addition to most U.S. Federal Holidays and 2 floating holidays, the agency is closed annually for one week between Christmas and New Year’s Day.
• Yearly professional development stipend
• Yearly home office stipend
• Bonus opportunities available