Responsibilities

• Represent each nonprofit brand professionally at community meetups, pop-up campaigns, and promotional locations.
• Create welcoming conversations that introduce people to the mission and initiatives behind each brand.
• Learn campaign messaging and communicate it in a clear, engaging way that builds community interest.
• Answer questions about nonprofit programs and help people understand how they can get involved.
• Create positive interactions that strengthen brand recognition and leave community members with a memorable impression.
• Gather feedback from conversations to help the team understand how each brand is connecting with local audiences.
• Collaborate with teammates to maintain consistent brand messaging and support daily campaign objectives.
• Continue developing as a Client Success Associate through coaching in communication, outreach, and brand representation.

Requirements

• Friendly, confident, and genuinely enjoys interacting with people.
• Strong communication and listening skills.
• Customer service, hospitality, events, volunteer work, marketing, or community outreach experience is helpful but not required.
• Positive, dependable, and comfortable learning new campaign messaging.
• Adaptable and energized by active, people-focused environments.
• Comfortable working at outdoor pop-ups and community locations throughout the Nashville area.
• Interested in growing professionally as a Client Success Associate while developing marketing, communication, and brand experience.

Benefits

• On-the-job training
• Opportunities for advancement
• Professional development assistance