Responsibilities

• Support the daily and weekly management of key brand accounts
• Maintain regular communication with clients regarding project status, timelines, deliverables, feedback, and next steps
• Participate in client meetings and help ensure conversations are productive, organized, and followed through
• Prepare meeting agendas, capture notes, identify action items, and coordinate follow-ups
• Track client requests and commitments to ensure nothing gets missed
• Help anticipate client needs and proactively communicate updates, questions, or potential challenges
• Support account leads and TAG leadership in maintaining strong, trusted client relationships
• Support creative projects from briefing through final delivery, helping maintain clear communication between clients and internal creative teams
• Track project timelines, deliverables, approvals, and outstanding client feedback
• Coordinate client feedback and ensure notes are clearly organized and communicated to the appropriate internal teams

Requirements

• Professional experience or demonstrated background in communications, advertising, public relations, marketing, account management, or a related field
• Excellent written and verbal communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities, deadlines, and client requests simultaneously
• Professional and confident communication style with the ability to interact with clients and senior stakeholders
• Strong writing, proofreading, and presentation skills
• Demonstrated creativity and refined visual taste
• Ability to understand creative concepts and communicate them clearly
• Strong interpersonal skills and an ability to build rapport and trust
• High degree of discretion and professionalism when working with enterprise clients and confidential information

Benefits

• Competitive salary and benefits package
• Direct experience supporting major brand accounts and creative campaigns
• Exposure to creative strategy, advertising, content development, and brand storytelling
• Mentorship and opportunities to develop client management and account leadership skills
• A collaborative, creative work environment
• Career growth opportunities within the agency