Responsibilities

• Help the Account Manager coordinate client projects, track deadlines, organize assets, and follow up with the team.
• Prepare meeting notes, project updates, draft briefs, and client communication as assigned.
• Manage content calendars for all agency and client social media accounts.
• Write captions, develop content ideas, and coordinate graphics, photos, and short-form videos with our creative team.
• Schedule and publish approved content that reflects each brand’s voice and goals.
• Monitor comments, messages, and mentions; respond within approved guidelines and elevate issues when needed.
• Review social media performance, prepare monthly reports, and recommend ways to improve results.
• Proofread work, maintain organized files and approval records, and track time accurately by client and project.

Requirements

• Strong writing skills and an eye for details that others miss.
• The ability to stay organized, manage competing deadlines, and follow through.
• Practical social media experience beyond simply using the apps: creating content, managing a calendar, engaging an audience, or interpreting performance.
• Professional communication, good judgment, and a willingness to ask questions and learn.
• A team-oriented approach and the confidence to bring ideas and solutions to the table.
• Comfort with Microsoft Office and the ability to learn project management and social media tools.
• A degree in advertising, marketing, communications, public relations, or a related field is helpful, as is equivalent practical experience.
• This is a junior role; approximately 0–2 years of relevant experience is preferred.
• A degree in advertising, marketing, communications, public relations, or a related field is helpful, as is equivalent practical experience.
• Experience with Canva, Adobe tools, Meta Business Suite, or short-form video is a plus.

Preferred

• Internships, freelance work, student organizations, and strong project samples count.

Benefits

• 401(k) matching
• Health insurance
• Paid time off