Responsibilities

• Primary Business Process Owner and SPOC for R&D, Product Management and Go-to-Market Processes
• Capture & document Pain Points, Risks & Opportunities, Requirements & Use Cases
• Act as the bridge between Business and IT by translating business processes and requirements into clear, actionable specifications for the IS community.
• Guide and support IS project teams, IS Application Managers & Application Process Managers, for related R&D applications/tools/process improvements and mandatory security & compliance assessments.
• Lead, coach or support future projects to improve PLM linked processes within PCP as required.
• Communicate status and health of existing or new processes / projects to management.
• Assists in Request for Proposal / Information (RFP/RFI) – refers to running different bids from external /internal vendors for an upcoming project or solution

Requirements

• 6-8 years of relevant professional experience
• Strong knowledge of R&D Business Processes, related to product lifecycle management & go-to-market
• Good Listener and Communicator with technical R&D and L3-L4 Support Personnel; to build trust.
• Strong Requirements Management and Change Management skills
• Experience of managing or working in a virtual team, driving or supporting projects and understanding of demands of large and globally distributed R&D & IS teams.
• Fluency in written and spoken English.
• Bachelor’s degree or master’s degree in information systems (IS) or Engineering degree in Electrical or similar field required
• Knowledge of PTC Windchill PLM technology (or equivalent), or a willingness to learn the basics
• Understanding of the automation industry, or an interest in developing this knowledge
• Experience in defining and driving IT projects for R&D process improvements, or readiness to learn and contribute in this area