Responsibilities

• Manages all incoming Internet leads.
• Answers all incoming internet leads promptly (less than 2 minutes).
• Answers any questions or concerns the consumer has and build a relationship. The goal of the lead is to be converted into an appointment.
• Work with CRM platform and AGM/GM to properly ensure that all leads are being measured and tracked using the lead management tool to provide accurate data to increase leads and generate more vehicle sales.
• Manages Internet and BDC bucket.
• Proactively manages the BDC and Internet records. Ensure we complete all daily follow-ups and consistently reach our customer base to generate more leads and vehicle sales.
• Manages all social media platforms. Instagram, Facebook, ETC.
• Generates engaging and relevant content for the social media accounts, Google Business, and websites. Content should be created on a weekly and monthly basis. Ensures all content generated complies with OEM requirements, federal, and state regulations.
• Ensures all postings are aligned with company ethics and are not offensive.
• Ensures that all postings comply with state, federal, and factory guidelines.

Requirements

• Driving is essential to the position; must have and maintain current, valid driver's license and a clean driving abstract.
• Several years of automotive industry experience (with proper management or salesperson roles preferred).
• Strong leadership and communication skills
• Proficient in Social Media Marketing
• To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
• A high school diploma or general education degree (GED) is required, and sales, marketing, and leadership experience in the automotive industry is preferred.
• Basic computer skills
• Basic Microsoft Office skills
• Basic Google Suite skills
• Proficient with Email & Communication

Preferred

• Several years of automotive industry experience (with proper management or salesperson roles preferred).
• sales, marketing, and leadership experience in the automotive industry is preferred.