Internal Communications Manager: GTM

Responsibilities

• Own the internal communications strategy for your portfolio within GTM, becoming an expert in the team's work and a trusted member of its leadership support team
• Serve as an advisor to our Chief Commercial Officer and their team - helping them think through what to say and when, draft communications in their voice, and give them expert counsel
• People manage a small team (one/two directs), supporting the global GTM org
• Translate complex sales strategy and customer stories into narratives that land with employees across every function
• Anticipate communications needs before they arrive (e.g. launches, customer wins, organizational change, moments of external attention) and have a plan ready for how we’ll bring employees along
• Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them
• Plan and execute internal fora like all-hands and AMAs with operational excellence
• Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums

Requirements

• Have 12+ years of experience in communications or an adjacent craft where you learned to make complex, high-stakes material clear under pressure (e.g journalism, speechwriting, chief of staff work, strategy and operations)
• Are an exceptional writer with a particular talent for distilling complex concepts into plain English, with a nose for great storytelling
• Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it’s something an exec may not want to hear
• See the big picture and are able to connect individual team updates to company strategy and mission
• Have a keen eye for organizational culture and can recognize authentic moments worth amplifying

Preferred

• Have worked at AI companies, frontier tech companies, or other organizations where the work moves faster than most people can follow
• Have built or run internal communications programs during periods of rapid organizational growth