Responsibilities

• Department Operations & Project Management
• Lead the day-to-day operations, ensuring projects are prioritized, executed on time, and aligned with organizational goals.
• Own the department's project management platform (Asana), maintaining project plans, timelines, assignments, dependencies, and team workloads while ensuring accountability across the department.
• Translate strategic initiatives into detailed execution plans and coordinate implementation across the team.
• Monitor department capacity, identify operational risks or bottlenecks, and recommend process improvements that increase efficiency and effectiveness.
• Develop, document, and maintain department standard operating procedures, workflows, and operational processes.
• Assist the Director in managing departmental priorities, annual planning, reporting, and operational performance.
• Internal Communications & Brand Operations
• Manage day-to-day administration of the EAS Connect employee app, including employee permissions, audience management, notifications, and user maintenance.
• Ensure brand standards are consistently applied across the organization, including internal communications, digital channels, presentations, templates, and facility collateral.

Requirements

• Five or more years of experience in operations, internal communications, employee engagement, project management, event management, or program administration.
• Experience managing multiple concurrent projects in a fast-paced environment.
• Proficiency with Google Workspace (Docs, Sheets, Slides, Forms, and Calendar).
• Experience using project management platforms such as Asana.
• Strong spreadsheet, reporting, and organizational skills.

Preferred

• Experience coordinating cross-functional initiatives and working with senior leadership preferred.
• Experience with employee communication platforms and content management systems preferred.
• Familiarity with Canva or similar design software.
• Bachelor's degree in Communications, Business Administration, Marketing, Event Management, Hospitality, or a related field preferred (or equivalent experience).