Responsibilities

• Serve as first-line solutions lead for brands & agencies accessing our marketplace
• Implement scalable systems through campaign trafficking, QA, launch, delivery monitoring, and wrap
• Build the pipes and process for the business: order management, campaign workflows, reporting, and billing handoffs
• Execute and maintain the integrations brands expect, including tracking, third-party, and more
• Generate an AI-first outbound engine to drive demand and onboarding into our system
• Onboard brands and agencies, then troubleshoot fast when something breaks mid-flight
• Work with design and engineering to decide what deserves real tooling and what an ad-hoc operation can handle for now
• Write the playbooks and documentation that let the team move faster and better

Requirements

• 10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company
• Hands-on experience with campaign trafficking, tag management, and third-party measurement or verification vendors
• Fluency with data: strong spreadsheet skills at minimum, SQL and scripting a real advantage, and the judgment to know when a number looks wrong
• Experience sitting in on sales calls to answer the technical questions and scope feasibility on the spot
• The range to debug a tracking discrepancy with an agency in the morning and spec an internal tool with an engineer in the afternoon
• An operator's instinct for process: you build systems that scale without over-engineering before there's volume to justify it
• Familiarity with how creator sponsorships are sold, delivered, and measured is a plus
• Experience with APIs, workflow automation, or light scripting (Python, JavaScript) is a plus

Preferred

• Familiarity with how creator sponsorships are sold, delivered, and measured is a plus
• Experience with APIs, workflow automation, or light scripting (Python, JavaScript) is a plus

Benefits

• equity for all full-time roles
• exceptional benefits.