Responsibilities

• Execute HubSpot admin tasks across onboarding and ongoing client work, including views, lists, pipelines, basic reports, emails, newsletters, and settings.
• Track action items during client meetings and translate them into clear, assigned tasks within 24 hours.
• Respond to client emails related to HubSpot admin work and close the loop once tasks are completed.
• Use checklists and documentation to complete work independently and flag when requests move into more complex or strategic territory.
• Review and validate your own work before delivery to ensure accuracy, completeness, and client readiness.
• Document repeatable HubSpot admin processes so work can scale cleanly over time.
• Collaborate closely with the team to ensure smooth handoffs and a consistent client experience

Requirements

• Hands-on experience executing HubSpot admin and CRM operations work in real client environments.
• Strong HubSpot fundamentals and genuine enthusiasm for learning the platform.
• Clear, professional written communication skills and comfort interacting directly with clients.
• Strong attention to detail and the discipline of self-QA before delivering work.
• Proficiency in Google Sheets and Excel.
• At least one active HubSpot certification.
• Comfort working independently in a small team with high ownership expectations.

Preferred

• Reliable and detail-oriented.
• Proactive executor.
• Client-friendly communicator.