Housing Specialist

Charleston, WV (On-site)

$18/hr – $21/hrMid Level2+ years expFull time

Posted 6 weeks ago

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Job Summary

Ownership of on-site operations across leasing, resident experience, and admin to hit occupancy, retention, and cashflow targets.

  • Leasing & Marketing: own tours, applications, income verification, and lease approvals to move residents in quickly.
  • Resident Relations: address concerns, coordinate maintenance, and drive engagement to promote renewals.
  • Financial & Administrative: process rents, deposits, and reports to keep financials accurate and compliant.

Job Description

Ownership of on-site operations across leasing, resident experience, and admin to hit occupancy, retention, and cashflow targets.

  • Leasing & Marketing: Actively market and lease available units to prospective residents.
  • Leasing & Marketing: Conduct property tours and explain leasing terms to prospective tenants.
  • Leasing & Marketing: Process applications, including income verification, background checks, and lease approvals.
  • Leasing & Marketing: Ensure compliance with Fair Housing regulations and company policies.
  • Leasing & Marketing: Maintain accurate and up-to-date leasing records and reports.
  • Leasing & Marketing: Assist in implementing marketing strategies to attract and retain residents.
  • Resident Relations & Customer Service: Serve as a primary point of contact for current and prospective residents.
  • Resident Relations & Customer Service: Address resident concerns, maintenance requests, and inquiries in a timely manner.
  • Resident Relations & Customer Service: Organize and participate in resident engagement events to promote community satisfaction.
  • Resident Relations & Customer Service: Facilitate lease renewals and maintain resident retention programs.

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