In House Marketing Concierge

Honolulu, HI (On-site)

Salary Not AvailableMid LevelFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive front-line guest conversations to qualify and schedule vacation ownership appointments, with strong emphasis on outreach and first impressions.

  • Must-have: Experience in sales, hospitality, concierge, retail, customer experience, or vacation ownership (timeshare not required).
  • Standout: Out-front customer facing role focused on conversation quality and appointment scheduling.
  • Standout: Comfortable with a role that blends guest interaction and sales goals.

Job Description

Responsibilities

  • This role is for someone who loves being out front—meeting people, starting conversations, and crafting a positive first impression.
  • You’ll spend your day engaging owners and guests, learning about their travel interests, and inviting eligible guests to attend vacation ownership presentations and previews.
  • Your success comes from quality conversations, thoughtful qualification, and accurately scheduling appointments.
  • If you’ve worked in sales, hospitality, concierge services, retail, customer experience, or vacation ownership, this role will feel familiar.
  • Previous timeshare experience is excellent, but not required.

Preferred

  • Previous timeshare experience is excellent, but not required.
  • Experience in sales, hospitality, concierge services, retail, customer experience, or vacation ownership.

Benefits

  • Day One Medical Coverage: Medical, dental, and vision insurance starting your first day.
  • Generous Paid Time Off: Vacation, sick time, and paid parental leave.
  • Financial Benefits: 401(k) with company match, life insurance, and an employee stock purchase program.
  • Career Growth & Development: Tuition reimbursement for job-related degrees and certifications.
  • Exclusive Travel Perks: Team Member discounts, travel programs, and resort benefits.
  • Award-Winning Culture: Hilton Grand Vacations has earned four out of five stars for work-life balance and family-friendly benefits and is recognized by Newsweek as one of America’s Greatest Workplaces for Parents & Families.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Team

Marketing Team Size
1,171 (8% of company)
Median Career Experience
16 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
30