Head of Social

Austin, TX (Hybrid)

Salary Not AvailableSenior Level7+ years expFull time

Posted 3 months ago

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Job Summary

Drive social strategy and program leadership across major platforms for a senior growth/marketing remit.

  • Own the long-term social vision across Instagram, TikTok, LinkedIn, YouTube, and whatever comes next.
  • Must-have: 7-10+ years in social, content, or growth marketing with leadership experience.
  • Standout: track record of building programs that drive real results and grow creator communities.

Job Description

Responsibilities
  • Strategy: Own the long-term social vision across Instagram, TikTok, LinkedIn, YouTube, and whatever comes next.
  • Content: Take our strong content engine and make it even sharper. Build formats and frameworks that scale, test fast, and keep raising the bar on what great looks like.
  • Creative: Set the standard. Platform-native, culturally relevant, always on-brand. Speed matters but impact matters more.
  • Creators: Grow our creator and community ecosystem. Turn Manychat users into advocates and co-creators.
  • Team: Lead a talented team that's already delivering. Build a culture of ownership, high standards, and continuous improvement.
  • Cross-functional: Plug social into everything we do, product launches, campaigns, partnerships. Nothing siloed.
  • Results: Own the KPIs that tie to real business outcomes and use data to make better decisions.
Requirements
  • 7-10+ years in social, content, or growth marketing; 3+ years leading teams
  • A proven track record of building social programs that drive real results
  • Deep platform knowledge across Instagram, TikTok, LinkedIn, and YouTube
  • Strong content instincts, creator experience, and an experimental mindset
Preferred
  • Bonus: SaaS, PLG, or creator economy background. Experience with video-first content or in-house studios.
Benefits
  • Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
  • Comprehensive medical, dental, and vision coverage for you and your dependents.
  • Hybrid work and generous leave options to prioritize your work-life balance.
  • In-office perks, including free meals and snacks.
  • Company-funded sport activities, annual offsites and team-building events.
Manychat logo

Manychat

4.4 Glassdoor

Manychat is a leading Chat Marketing platform. We enable businesses and creators to drive more sales and conversions on messaging apps, such as Instagram, WhatsApp, Facebook Messenger, and Telegram, using automation. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.Our global team of 350+ people is located around international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam. 🌏Founded in 2016, we still embrace a startup work culture — making fast decisions, setting ambitions goals, fostering open feedback and transparency. We think big and win together. 🏆We value our team, offering competitive compensation and benefits, and a hybrid work model to split time between home and cozy offices.We care intensely about our customers and their goals. By experimenting a lot and testing hypotheses, we continuously improve our product to help businesses grow and generate revenue on their social channels. That’s how we deliver results and dazzle our customers. ⚡️🚀 Ready to make an impact in a new and fast-evolving market? Explore our job openings here on LinkedIn, or by visiting our careers page: https://careers.manychat.com/

Founded in 2016
Austin, Texas, USA
471 employees (82 in marketing)
85% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
7.3M
Monthly Google Ads Budget
$45.3K
Traffic Source Mix
Search
26.4%
Direct
67.2%
Referral
4%
Social
1.5%
Paid
0.8%

Headcount Trend

Current headcount: ~496

Marketing Team

Marketing Team Size
60 (13% of company)
Median Career Experience
10.5 years
Median Tenure
1.8 years

Funding

Total Funding
$163.1M
Last Raise
$140M
Series B, 11 months ago

Funding History

  • Apr 2025
    Series B • $140M
  • Apr 2019
    Series A • $18M
  • Nov 2017
    Seed • $4M

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