Head of Revenue Operations

San Francisco, CA (On-site)

Salary Not AvailableSenior LevelFull time

Posted 6 months ago

Job Summary

Own global RevOps and GTM strategy to scale a multi-region commercial engine with a clear forecasting and retention focus.

  • Own the RevOps system, forecast accuracy, and revenue intelligence to stabilize multi-region revenue.
  • Must-have: 10+ years in senior Revenue Operations or GTM leadership with global scale.
  • Standout: Direct partnership with the CRO/CEO to shape a long-term commercial roadmap.

Job Description

Responsibilities

  • Global Systems Design: Build and manage a global commercial operating system capable of supporting $xxxM+ in Gross Spend with predictable pacing across all regions.
  • Forecasting Accuracy: Own the global "Source of Truth" for all revenue data, maintaining a strict
  • Revenue Intelligence: Define and track core growth KPIs, including Net New Acquisition, Tier 1 Concentration, and Product Penetration across key segments like CTV.
  • Stability Monitoring: Ensure Daily Revenue Run-rate (DRR) stability remains above the $xxx baseline for all active accounts, implementing early-warning systems to identify churn risk.
  • Strategic Marketing Partnership: Partner with the CMO to operationalize a regional marketing strategy that drives a xx ROI on monthly GTM investment.
  • Demand Generation Alignment: Align marketing spend to priority segments to ensure high-quality lead flow and increased pipeline velocity.
  • Advocacy Flywheel: Build the system to track and leverage customer references and case studies to accelerate Tier 1 deal cycles and drive market influence.
  • Retention Framework: Operationalize the Revenue Retention Framework to stabilize churn and drive significant Share-of-Wallet (SOW) growth per quarter.
  • Stack Optimization: Audit and optimize the GTM tech stack (CRM, Jira, BI tools) to ensure high ROI and a xx% reduction in manual reporting and administrative overhead.
  • Lifecycle Documentation: Document 100% of end-to-end customer lifecycles, eliminating friction in the transition from implementation to long-term account management.

Requirements

  • 10+ years of senior leadership in Revenue Operations or GTM Strategy, with a proven track record of scaling a global commercial engine from $xxM to $xxxM.
  • Expert in Performance Marketing, Attribution models, and the mobile ecosystem (iOS/Android).
  • Deep expertise in CRM architecture (HubSpot/Salesforce), Jira, and BI platforms such as Tableau or Looker.
  • Architect Mindset: A builder who views revenue as a system to be engineered, not just a set of tools to be maintained.
  • Global Perspective: Experience managing global P&Ls and working across diverse regional markets (Americas, EMEA, APAC).

Preferred

  • Full Ownership: You have the complete authority to design and implement the global revenue infrastructure from the ground up.
  • Strategic Influence: Direct partnership with the CRO and CEO to shape the company’s long-term commercial roadmap and global vision.
  • Scale & Impact: RZR Global is a profitable, scaled business; you are building the foundation for a $xxxM+ future and a top-5 global position.

Head of Revenue Operations

RZR Global Inc. · San Francisco, CA · On-site