The Head of Production leads the planning, execution and operational delivery of all projects across Something Special Studios. Responsible for production strategy, delivery excellence, budgeting and operational efficiency, they ensure the studio consistently delivers ambitious creative work on time, on budget and to the highest quality.

Working closely with Client Services, Creative, Spatial, Design and Operations, the Head of Production oversees internal production teams, external vendors and fabrication partners while continuously improving delivery processes and operational performance across a wide range of experiential, retail and content projects. 

Production Leadership

• Lead all production across experiential, digital, content and environmental projects
• Establish production standards, methodologies and best practices
• Oversee project delivery from handoff through implementation
• Build scalable production systems that support studio growth
• Drive operational excellence across all production disciplines

Project Delivery 

• Oversee project planning, schedules, budgets and production risks
• Ensure projects are delivered on time, on budget and to the required quality standards
• Lead production reviews and delivery planning across all active work
• Resolve production challenges and remove delivery blockers
• Ensure strong communication across internal teams and clients

Resource & Vendor Management 

• Lead full-time and freelance production teams
• Build new and manage existing relationships with fabricators, vendors, and specialist partners
• Oversee procurement, estimates, and production contracts
• Ensure appropriate staffing and resource allocation in partnership with Operations team 

Financial Management 

• Own production budgets and financial performance throughout delivery
• Identify opportunities for efficiencies while maintaining quality
• Support project scoping and estimating during proposal development
• Monitor project profitability alongside Client Services and Finance
• Ensuring timely reconciliation of completed projects 
• Manage production billing and invoices 
• Improve forecasting and production reporting

Operational Excellence 

• Develop production workflows and documentation
• Introduce tools and systems that improve delivery efficiency
• Establish quality assurance processes across production
• Drive continuous improvement initiatives
• Support studio-wide operational planning

Experience  

• 10+ years leading production within an experiential, design or creative agency
• Extensive experience managing complex multidisciplinary projects
• Strong knowledge of fabrication, environmental production, digital production and installation
• Proven financial and budget management experience
• Experience leading production teams and external vendors
• Excellent organisational, leadership and communication skills

Salary Range: $180,000 - $200,000 annually. Salary for the prospective employee is determined by a combination of factors that include qualifications, applicable skills, relevant experience and other budgetary considerations such as location/geography.