Head of Product Merchandising & Creative

Miami, FL (Hybrid)

Salary Not AvailableSenior Level8+ years expFull time

Posted 2 months ago

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Job Summary

Own TOY Life's product merchandising and creative direction, aligning assortment, messaging, and omnichannel presentation with strong compliance, while leading a distributed team across the US, China, and LatAm to accelerate speed and execution.

  • Product & Merchandising: Identify trend-right and commercially strong products; Review supplier and factory-ready products; Build stronger product assortment strategy across Amazon, Walmart, TikTok Shop, Shopify, and future channels; Improve product positioning and differentiation; Help create a more intentional omnichannel merchandising strategy
  • Creative Direction & Packaging: Write product briefs and creative briefs; Direct packaging, imagery, and product storytelling; Review creative assets and provide clear feedback; Improve thumbnails, visual merchandising, and perceived product value; Maintain consistency across products and channels
  • Compliance Ownership: Ensure products are developed with strong compliance awareness; Coordinate with sourcing, QC, and testing partners; Help resolve listing suppressions, documentation requests, testing issues, and platform escalations; Communicate with marketplace/platform teams when necessary; Maintain strong ownership of product compliance readiness

Job Description

Own TOY Life's product merchandising and creative direction, aligning assortment, messaging, and omnichannel presentation with strong compliance, while leading a distributed team across the US, China, and LatAm to accelerate speed and execution.

  • Product & Merchandising: Identify trend-right and commercially strong products; Review supplier and factory-ready products; Build stronger product assortment strategy across Amazon, Walmart, TikTok Shop, Shopify, and future channels; Improve product positioning and differentiation; Help create a more intentional omnichannel merchandising strategy
  • Creative Direction & Packaging: Write product briefs and creative briefs; Direct packaging, imagery, and product storytelling; Review creative assets and provide clear feedback; Improve thumbnails, visual merchandising, and perceived product value; Maintain consistency across products and channels
  • Compliance Ownership: Ensure products are developed with strong compliance awareness; Coordinate with sourcing, QC, and testing partners; Help resolve listing suppressions, documentation requests, testing issues, and platform escalations; Communicate with marketplace/platform teams when necessary; Maintain strong ownership of product compliance readiness
  • Team Leadership: Lead and align a distributed global team across Creative Team and Product Development / Sourcing / QC Team; You will help improve Ownership and accountability, Cross-functional collaboration, Team alignment, Execution speed and quality, Decision-making and prioritization
  • Cross-Cultural & Remote Leadership: Lead remote teams across China, Argentina, and the U.S.; Maintain strong written communication and accountability; Work with partial overlap with China working hours when needed; Travel internationally to China 1–2 times per year