Responsibilities

• Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal
• Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception
• Grow fan differentiation : Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite
• Elevate brand relevance : Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space
• Scale with impact : Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools
• Be an exec partner : You’ll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments
• Empower, coach & operate : You’ll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You’ll set up ways of operating, KPIs, tools and structure that make the team high impact

Requirements

• Comms Expert : 14+ years growing within various roles of PR & Comms, ideally with specific experience on corporate comms, policy comms or investor relations
• Team Leader : You’ve managed and mentored an internal team of comms professionals of varying seniority, and when necessary you’ve supplemented your team with external agencies or consultants
• Proven Breadth : Track record of driving results for growth companies with corporate, business (b2b) and consumer audiences. Experience with IPO, investors and board facing communications is strongly preferred
• Proven Depth : Experience working in unique industries with complex business models, major competition, or interesting regulatory environments
• Narrative Magician : You can quickly understand a situation, tease out relevant information, and build a narrative that raises the floor and grows the ceiling.
• Connection Maker: Success in highly collaborative, cross-functional environments. Experience building strong working relationships with executive leaders, product teams, sales leaders, reporters and others
• Proactive > Prescriptive : Proactive self-starter with ownership mentality. Solutions over problems, and north-star over specific roadmap
• You are goal-oriented, cool under pressure, and bend towards continuous improvement

Benefits

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music