Responsibilities

• Translate leadership’s communications and content strategy into compelling, high-quality storytelling across all channels, including social media, blog, website, email and digital advertising platforms.
• Develop and implement a measurement framework to track performance across socials, website, email, and digital campaigns, aligning metrics with organizational goals.
• Develop and execute comprehensive strategies that guide the organization’s internal and external messaging, public relations efforts, and brand reputation.
• Maintain a close, real-time understanding of AH&H’s field operations to accurately reflect day-to-day activity in our communications. Convert this insight into powerful, authentic narratives centered on people and impact, prioritized and executed across three core operational areas: Emergency response activations, Ongoing recovery program efforts, Long-term strategic organizational initiatives
• Dynamically balance these priorities based on organizational needs, ensuring team capacity and creative budget are allocated effectively to support timely and impactful communications
• Lead the development and management of the annual editorial calendar, ensuring alignment with organizational priorities while maintaining the agility to respond to evolving programs and emerging opportunities.
• Facilitate regular newsroom meetings to coordinate storytelling priorities and maintain real-time visibility and alignment with evolving programs and on-the-ground developments.
• Serve as the final editorial reviewer for all creative assets - including video, photography, design, blogs, email campaigns and social media content - ensuring quality, accuracy, and brand consistency.
• Apply a strong creative vision and editorial standard to maintain excellence before and after publication.
• Prepare customized updates and high-level reports for co-founders, board members and executive leadership as needed.

Requirements

• Related Experience: At least 10 years of progressive experience in communications, media, or public relations, ideally within a global, mission-driven, or nonprofit organization. Demonstrated success leading integrated communications strategies across multiple channels (web, social, email, and press). Proven track record with story telling, managing high-visibility media relations, and digital advertising campaigns.
• Strong leadership and people management experience.
• High proficiency with content and project management tools including Notion, Google Workspace, Slack, Canva, ActiveCampaign (or comparable email marketing tool), Zeck and WordPress/Gutenberg (or comparable CMS).
• Demonstrated success collaborating with external vendors or agencies for media, design and digital advertising projects.
• Skilled in using data and analytics to measure communications performance and inform future strategy.
• Culturally sensitive and globally minded, capable of representing AH&H’s mission authentically across diverse regions and contexts.
• Must thrive in a fast-paced, high pressure environment, maintaining clarity, composure and creativity under tight deadlines.
• Mindset & approach: A natural storyteller with a curious, observant mind, someone who constantly looks beyond their own corner to understand the broader context and connect the dots.
• A creative thinker who refuses boilerplate communications, crafting unique narratives and approaches that genuinely stand out.
• Relentlessly meticulous, with an almost insatiable appetite for making sure everything is in the best possible shape before it goes out into the world.
• AI-native and eager to learn, experiment, and explore how new tools can elevate and accelerate our communication efforts.

Preferred

• Notion, Google Workspace, Slack, Canva, ActiveCampaign (or comparable email marketing tool), Zeck and WordPress/Gutenberg (or comparable CMS) proficiency

Benefits

• Flexible working hours
• Unlimited PTO
• Opportunity to travel to projects
• Medical, vision, and dental insurance plans
• Flex Spending Account
• 401K with safe harbor match for U.S. staff