Head of Brand Operations

Wheaton, IL (Hybrid)

$100K/yr – $150K/yrSenior Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the P&L and marketplace strategy across our products and channels while driving pricing and promotion decisions. Build and sustain an SOPs driven operating system, own the product master data, and scale with a cross-functional team. Lead launches and channel expansion from Amazon to new marketplaces, coordinating partners to surface blockers early.

  • Own the brand P&L and pricing strategy to protect margin and win the Buy Box
  • Build and lead the team with an SOP-driven operating system and single source of truth for product data
  • Drive launches and marketplace expansion with cross-functional coordination and blocker surfacing

Job Description

Responsibilities

  • Own the P&L and margin; you set pricing, repricing, and promotion strategy, win the Buy Box on exclusive rights products, and identify/reported unauthorized sellers.
  • Review product profitability on a regular cadence and fix or discontinue underperformers; own inventory planning to stay in stock on best sellers while avoiding overstock and aged inventory.
  • Build and lead the team and operating system; hire, manage, and develop catalog, advertising, creative, and operations; maintain SOPs and the company’s product master data as the single source of truth to scale reliably.
  • Grow the brands through launches and new channels; deliver launches on schedule, expand to Walmart, TikTok Shop, and future channels, and surface blockers before delays.

Requirements

  • 5+ years running operations and owning commercial outcomes at a brand selling on Amazon, an accelerator, or an agency
  • A track record of owning a P&L at a brand selling on Amazon, or at an accelerator or agency
  • Proven people leadership, including hiring, managing, and developing a team
  • Deep Amazon Seller Central expertise across Buy Box, FBA, pricing and repricing, reimbursements, account health, advertising, SEO, and promotions
  • Strong command of inventory management and demand planning
  • A documentation mindset; you build SOPs and operating manuals as a habit
  • An ownership mentality; you take full responsibility for the outcomes of your role, bring solutions, and follow through
  • Fluent with AI tools and use them daily to work faster and more effectively
  • Advanced proficiency with Excel, project management software such as Asana, ClickUp, Monday, or Notion, and managing data across multiple systems
  • Strong attention to detail with exceptional follow-through
  • Strong written and verbal communication
  • A resourceful problem-solver who proposes solutions, not just problems

Preferred

  • Ideal experience: A track record of building something from nothing; turning ambiguity into structure and creating systems where none existed, thriving in environments with an unwritten playbook

Benefits

  • Paid time off and paid company holidays

Headcount Trend

Current headcount: ~7

Marketing Team

Marketing Team Size
2 (29% of company)
Marketing Roles Posted (Last 30 Days)
1