Head of Brand & Design

San Francisco, CA (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 4 months ago

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Job Summary

Lead and codify a premium brand system for insurance, owning voice, governance, and design across marketing, product, and events.

  • Own brand systems and governance to scale across web, campaigns, and events.
  • Must-have: 12-15+ years in brand/design with hands-on craft.
  • Standout: Experience leading design teams and agency partnerships in regulated industries.

Job Description

Responsibilities

  • Brand consistency, voice & tone system (your #1 priority)
  • Establish and own Liberate's voice + tone guidelines (and make them usable across Marketing, Sales, and leadership comms).
  • Build a "brand QA" operating system that ensures consistency and polish across web, campaigns, sales assets, events, and social.
  • Create scalable templates and a lightweight brand governance process so teams can move fast without drifting.
  • Translate positioning into world-class creative (brand → GTM)
  • Turn our differentiators—System of Action, resolution vs. deflection, governed execution, and auditability—into simple, compelling visual stories that land with insurance execs.
  • Own the look/feel of core GTM assets: company deck, 1-pagers, proof/ROI visuals, product narrative diagrams, and campaign creative.
  • Partner closely with Product Marketing to keep message-market fit tight and to evolve how we express outcomes (speed-to-resolution, CX, cost).
  • Web and lifecycle creative (premium + conversion)
  • Own design direction for the website experience (page templates, landing pages, conversion flows) and ensure the site reflects "modern + trusted + enterprise-ready."

Requirements

  • 12-15+ years in brand/design roles with deep hands-on craft (you still design).
  • Proven experience in Series A-C environments (or equivalent pace/ambiguity), building systems that scale.
  • Strong portfolio showing:
  • Brand systems + guidelines (not just one-off campaigns)
  • Enterprise storytelling (web, decks, narratives that persuade skeptical buyers)
  • High polish and clear taste
  • Comfort marketing into regulated or trust-first categories (insurance/fintech/health/security) and translating complexity into clarity.
  • Strong agency management skills (briefing, feedback, QA, and shipping).

Preferred

  • Experience building brand in vertical SaaS, workflow automation, contact center tech, or insurance tech.
  • Motion/interaction design chops (for web and product storytelling).
  • Experience building executive/event experiences.
Liberate logo

Liberate

Comprehensive AI Platform for Carriers, Agencies and BrokersLiberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time. Deliver 5-star service, every time.

Founded in 2022
Berkeley, California, USA
63 employees (2 in marketing)

Traffic Signals

Monthly Visitors
11.7K
Monthly Google Ads Budget
$128
Traffic Source Mix
Search
29.8%
Direct
43.9%
Referral
6.2%
Social
18.5%
Paid
1.5%

Headcount Trend

Current headcount: ~63

Marketing Team

Marketing Team Size
1 (2% of company)

Funding

Total Funding
$22M
Last Raise
$15M
Series A, 2 years ago

Funding History

  • May 2024
    Series A • $15M
  • Jan 2023
    Seed • $7M