GTM Engineer

San Francisco, CA (On-site)

$100K/yr – $200K/yrMid Level3+ years expFull time

Posted 4 days ago

Job Summary

Own and scale the customer acquisition system from ideation through measurable outcomes in close collaboration with the founders, building pipelines, demos, and experiments across multiple channels.

  • Build and optimize the GTM engine with agents, data, and experiments.
  • Develop ICP discovery, data enrichment, and qualification workflows.
  • Drive demos, website optimization, and ROI materials in collaboration with marketing and product.

Job Description

Responsibilities

  • Build the system that brings us customers
  • This is a builder-first role working directly with the founders. As our first GTM engineering hire, you will build Sainapse’s customer-acquisition system with agents, data, code, and experiments. Qualified enterprise demos are the north-star metric. Your work should create useful customer conversations and pipeline, and turn proven internal workflows into product.
  • What you will build
  • An empirical ideal-customer-profile system: discover accounts, enrich data, score fit, segment, and prioritize using downstream outcomes.
  • Research, personalized messaging, sequences, qualification, and booking workflows with reliable attribution and data quality.
  • Experiments across outbound, search, content, paid channels, events, partnerships, and useful tools. Define hypotheses and measurement, then stop, improve, or scale based on evidence.
  • A commercial website that converts: work with the founders, design, and marketing on positioning, pages, copy, proof, and calls to action.
  • Internal Sainapse workflows for research, scoring, qualification, and prospect preparation. Productize what proves useful while keeping pipeline outcomes first.
  • Self-serve experiences such as interactive demos, guided qualification, use-case discovery, and paths into a proof of concept.
  • You will join customer and prospect calls and create account briefs, follow-up, and ROI materials.

Requirements

  • Around 3–6 years of relevant experience is a guide; demonstrated output matters more than credentials.
  • The ability to build, inspect, and improve systems using agents, APIs, scripts, tools, and data.
  • Experimental and analytical judgment, including knowing when to abandon a hypothesis.
  • Comfort with customer conversations, technical learning, hands-on execution, and clear communication.
  • Ownership from idea through measured outcome.
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Sainapse

3.4 Glassdoor

Sainapse is an agentic AI platform for customer support that resolves most queries autonomously, while routing true edge cases to human experts.We sit on top of your existing CRMs, helpdesk tools, and internal systems - no rip‐and‐replace - connecting data, workflows, and policies into a single intelligence layer. Our Data Quality & Management (DQM) stack cleanses and reconciles messy customer data, while our agentic AI classifies, routes, and acts across your tools in real time.Under the hood, Sainapse combines:* A knowledge engine for deduplication, entity resolution, and grounding* Policy‐driven agents that execute end‐to‐end workflows across APIs, browsers, and native connectors* A multi‐LLM inference layer with built‐in evaluation, guardrails, and cost controlsThe result: higher autonomous resolution, lower handle times, and predictable costs—support that feels seamless to customers, with humans focused where their expertise creates the most value.

Founded in 2017
San Francisco, California, USA
16 employees (2 in marketing)
1% recommend to a friend

Salaries

Posted range

$100K/yr – $200K/yr

Taken straight from the job posting.

See all Sainapse salaries

Marketing Team

Marketing Team Size
1 (6% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Series A

Funding History

  • Jan 2019
    Series A

Traffic Signals

Monthly Visitors
2.7K

Headcount Trend

Current headcount: ~16
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GTM Engineer

Sainapse · San Francisco, CA · On-site