GTM Associate, AI Product

USA (Remote)

$85K/yr – $95K/yrIntern/New GradFull time

Posted 2 weeks ago

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Job Summary

Own the initial GTM for a new AI product, shaping segments, messaging, and the customer journey to prove value quickly.

  • GTM Strategy: define segments, use cases, positioning, and messaging to guide activation
  • Customer Engagement: partner with salon and spa owners through discovery, demos, onboarding, and adoption
  • Product Feedback & Experiments: convert usage signals into priorities and run experiments on onboarding and follow-up motions

Job Description

Responsibilities

  • Develop and test the initial GTM approach: Define early customer segments, use cases, positioning, messaging, and the customer journey
  • Work directly with customers: Partner with salon and spa owners and operators through discovery, demos, onboarding, and adoption
  • Drive activation and usage: Identify what creates customer value, where customers get stuck, and how we can improve activation, time-to-value, and ongoing engagement
  • Build repeatable processes: Create practical systems for qualification, demos, onboarding, education, support, and customer feedback
  • Partner with product and engineering: Turn customer conversations and usage patterns into clear product insights and priorities
  • Run focused experiments: Test messaging, onboarding flows, customer education, and follow-up motions, using metrics such as conversion, activation, time-to-value, usage, and retention

Preferred

  • Helped launch a new product, business line, customer motion, or operating process
  • Worked in a customer-facing software, startup, or operationally complex service-business environment
  • Used AI tools deeply in your own work or helped customers adopt a new technology

Benefits

  • Health, dental, vision, life & LTD insurance
  • Generous monthly wellness budget for gym memberships, yoga, etc.
  • Premium subscription to the Calm app & One Medical membership
  • Flexible PTO
  • 401k plan available (no matching)
  • Employee stock option program
Mangomint logo

Mangomint

Mangomint is a next-generation software for salons and spas, helping them reduce overhead costs and modernize the client experience.

Founded in 2017
Los Angeles, Texas, USA
130 employees (13 in marketing)