GTM

San Francisco, CA (Hybrid)

$220K/yr – $260K/yrSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the end-to-end enterprise motion from self-serve to outbound, turning product usage and revenue signals into scalable, data-driven plays that drive expansion and close high-value customers.

  • Define and refine playbooks for selling, expanding, and storytelling to scale Arcade’s enterprise footprint.
  • Experiment with Marketing and RevOps to validate outbound and expansion plays that move opportunities from mid-market to enterprise.

Job Description

Own the end-to-end enterprise motion from self-serve to outbound, focusing on turning product usage and revenue signals into structured plays that scale across the team.

  • You'll own our self-serve to enterprise motion. Day to day, that means:
  • Write the playbooks for how we sell, expand, and tell Arcade's story as the team grows.
  • Run experiments with Marketing and RevOps to test new outbound and expansion plays.
  • Use product usage and revenue data to spot which accounts are ready for an enterprise conversation, and which still need time.
  • Work hands-on with customers to understand their use case and coach them on using Arcade's full product (demos, video, content) to tell their story.
  • Lead enterprise pricing and packaging conversations on our biggest opportunities, aligned to outcomes the customer already cares about.
  • Bring product feedback back to PMs who actually listen.
  • 3 to 5+ years in a customer-facing commercial role with closing or expansion experience. Traditional AE seats count. So do SE, CS, Account Management, PMM, agency, and founder-led sales, if you drove revenue.
  • Experience at a fast-growing startup, ideally through an early-scale phase (10 to 100+ employees, $1M to $20M+ in ARR).
  • Familiarity with product-led growth. You understand how self-serve users become enterprise buyers.
  • A builder's instinct. You don't wait for a playbook. You write one, ship it, see what breaks, and iterate.
  • Storytelling instincts. You can take a customer's messy goals and turn them into a clear narrative. Bonus if you've shipped something publicly that proves you can produce, not just pitch.
  • Salesforce hygiene, clean pipeline, accurate forecasting.
  • Data fluency. You use product signals and pipeline data to prioritize.
  • Urgency, and the ability to collaborate across Sales, Marketing, and Product.
  • Bonus if you've shipped something publicly that proves you can produce, not just pitch.
  • Experience with product-led growth is a bonus.
  • Competitive salary and meaningful equity
  • Unlimited PTO and sick days
  • 401k plus top-tier Health, Dental, Vision
  • Remote work stipend and commuter benefits
  • Meeting-light culture
  • Biannual company retreats
  • Notion, Linear, Superhuman
  • A team that values diversity and inclusion
Arcade logo

Arcade

Arcade is a food and beverage platform designed to bring bold culinary brands to life across iconic locations. Each Arcade features a curated mix of restaurants, bars, and counter-style kitchens in immersive, design-led spaces.The brand launched in 2022 with Arcade Tottenham Court Road, followed by Arcade Battersea in 2023, with seasonal residencies on the River Thames as ArcadeX.

Founded in 2022
London, England, United Kingdom
123 employees (9 in marketing)